nikka2002
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Posts posted by nikka2002
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Thank you for that!! My email only had a link to this page: https://www.ncl.com/travel-alert/coronavirus which was a letter from the CEO stating: Guests who do not want to avail themselves of the future cruise credit will receive a 100% refund of the fare paid reimbursed to the original form of payment within 90 days of completing the request form on this page which will be made available beginning March 23, 2020, So I was waiting for them to post a link on the same page. I think they could have been more transparent rather than burying it...Just my opinion
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The problem is today is March 23 around 1:30EST and still no link posted to request refund????They make us wait 10 days and can't even get the refund link posted??
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I just re-read the letter they sent me about the cancellation. If I accepted the revised Itinerary they would refund 50% of the cruise fare plus give another 50% of my cruise fare paid to a future cruise before 12/31/2020. Since we were in an aft facing suite we received the 2400.00 back to the credit card but should now be given 2400.00 for a cruise before 12/31/2020 and not a 50% discount on a future cruise.
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I'm confused myself. I received the 50% back to my credit card I used for this trip but was expecting cruise next coupons or something in my account to put toward a cruise before 12/31/2020. I guess this is their way of having you still make a down payment
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in Norwegian Cruise Line
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