22travel2

Terrible to hear about this. We will board the Sirena on March 27 to Southampton. Stay well. 

We were on the Riviera last summer and celebrated a birthday and 25th anniversary and both times we had a delicious cake with candle. Our TA had submitted the information. All very nice.

On 6/8/2020 at 6:36 AM, TikiIslandGirl said:

Just a FYI-the credit card company did a reversal of the charge while they are doing their investigation.  They can charge it back if they find in favor of Uniworld. Hope the reversal stays.

What a surprise to see that in our mail there was a cheque from Uniworld. We called them and advised us that we should cash the cheque and contact our credit card company to reverse the charges and cancelled the dispute. Why a cheque was sent and not credited to the card don’t know. 

We had booked the  April 9,2020 Portugal Douro cruise which was cancelled by Uniworld on March 16. We also had the option of the cash refund which we wanted to have. We paid for this cruise in March 2019 which is along time for them to have our money. For the last 12 weeks they kept telling our Travel agent that the refund was coming. No such luck  we filed a dispute with our credit card company and now a credit has been issued.. Now it’s up to them and Uniworld to sort this out. This was our 1st cruise with them and will not travel with them in the future.

If anyone else is having problems try filing a dispute it worked for us.

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Thanks to everyone who has provided some great information. We are from British Columbia, Canada and booked the 7 night Paris/Normandy cruise in June 2019 on Ama Lyra This is our 2nd River cruise the first was with Viking in 2014. Looking forward to the AMA experience!

Wow! Reading all these posts makes us think whether we should go ahead with our booking for the cruise on Dec 13, 2018. We were on the Nautica in Oct/Nov 2017 Barcelona to Dubai which was a wonderful cruise and will return at the end of June Dublin to Oslo. We have not sailed on the Regatta.

Monica and John

British Columbia, Canada

We are Monica and John from British Columbia, Canada and have booked this cruise for Dec 2018/19.

Look forward to reading your comments.