tputorti

 

Second hand I was told a guy went down on the pool deck the night before, non responsive. Chest compressions and hit with the AED twice. Guy I spoke with says he was breathing on his own when he left the deck. Not sure if it ended well or not. That slowed things down in key west during the morning.

I can confirm this did happen. I was there and it occurred at the beginning of the deck party. They stopped the music and cleared the right side of the deck while they worked on him. He was alert and breathing when they took him off deck. They worked on him for about 15 minutes before taking him down the elevator. The crew did an amazing job with this situation and saved his life while controlling the crowd.

However, I will say the biggest complaint I have was the sear lack of communication from the ship staff regarding Coco Cay and getting off in Key West. I was stuck with my family for over an hour in a stairwell waiting to board a tender to go ashore. It was later announced that there was a mechanical issue with a tender boat, but that was well after we had been standing for a long time. Stuck in a stairwell with no bathroom or drinks and small kids is not fun. It got hot and no one knew what was going on. On the way back to the ship from Coco Cay, we waited in line for over an hour to get on a tender. No one informed anyone that the seas got rough or that there were delays with the tenders. When we finally boarded a tender, we were put on a fully loaded tender and then sat on the top deck of the tender in the heat for over 30 minutes before finally pushing off shore. Again no bathrooms or beverages, so this became an issue, especially with small kids. There was no notice when we got on that we would be sitting for awhile and while we sat there was no explanation why we were sitting there. Once we got out in the water we realized it was very rough seas and that this was probably why we were sitting there, but never confirmed. From the time we got in line to tender back (which it should be said was under beautiful sunny skies, so no reason to think there was an issue) until the time we set foot back on the boat was over 2 hours! Between the line in the morning and the trip back in the morning we wasted over 3 hours of our day standing around not knowing what was going and with no where to go. Worse cruise day in my life.

Key West was a mess getting off the boat and onto a trolley. It was like they had never done this operation before. The line was a mess and again there was no communication to go with their disorganization.

I will also echo the one commenter's point that the Adventure Ocean program was not prepared for the number of kids on board that week. The activities on board do not seem like they were adjusted to handle the demographic for that week. The staff was out of their comfort zone and were overwhelmed in that regard.

Short of these messes, the cruise was great and we had a fun time.

We are a group of 19 coming from the Albany, NY area. We have 7 between the ages of 4 and 9 coming with us. Can't wait and looking forward to it.