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Posts posted by daskathaus
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There is a fellow who posts on the Northern Europe/Baltics port of call board who is from Stockholm and always has great info on the city, transportation and where ships are scheduled to dock. Anyone not sure, should ask on this particular port of call board and hopefully get a correct answer.
Also, I would agree with the poster who suggested that people start cancelling their cruise or switching to a cruise line that does cruise thru the archipelago. A cruise like this isn't the Caribbean where if you miss something one time, maybe the next time you'll do it. Usually, cruises like this are a once in a lifetime thing and you should get exactly what is expected. You will be truly missing out on a remarkable part of sailing into and out of Stockholm by docking in
Nynashamn. You won't miss that much in Stockholm proper, but the archipelago is something separate and special.
Cheers
LenLen, you are absolutely right about how special it is sailing thru the archipelago! I saw it on my first Baltic cruise in 2012 and have been wanting to return ever since. I thought I would be seeing it again this year but it is not to be. Because of their deception, this will most likely be the last time I cruise NCL. I would have cancelled if I had not already made the final payment. I would also advise to cancel and rebook with another cruise line who does cruise the archipelago, it is worth it.
You know, it is not unusual for European ports to be listed differently from the city you are visiting, such as Rostock(Berlin) or Livorno (Florence). You plan for that and know ahead of time when choosing your itinerary. So I don’t understand the dishonesty of NCL.
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I don't mean to question you on this contact, but are you sure that a HoHo bus will be going to
Nynashamn, over an hour away from Stockholm, just to pick up people and carry them into the city? You did say you contacted them, but maybe they misunderstood that you are docking in Nynashamn. If so, that would really be great, just never heard of anything like that before.
Cheers
Len
I have attached the email from Stromma.
Dear Jamie,
Thank you for your email.
Yes, we will send buses to Nynäshamn for your incoming cruise ship. The buses will arrive just after the cruise ship arrives and will take as many passengers as possible. From arrival, the buses will wait for a maximum of 1 hour, if the bus isn’t already full. The journey to Stockholm will take approximately one hour, depending on the traffic. The buses will stop at Gustav Adolfs Torg in Stockholm, from where you can explore Stockholm on your own, or continue with the bus on the regular Hop On Hop Off tour, which will take you around the city and show some of the best points of interest.
Transfer to Stockholm from Nynäshamn is included with our regular Hop On Hop Off tickets, and is also valid for transfer back to the cruise ship. Transfer back to the cruise ship will be planned so you are back on your cruise ship at least one hour before the ship departure and the exact time will be announced to you on the transfer with our buses in to Stockholm. The pick-up place for the transfer back to the ship will be the same as the drop-off point.
The tickets you can buy ahead online are:
24h Bus Hop On - Hop Off Sightseeing
SEK 288*
Children 6-15 years: Half price
Children 0-5 years: Free of charge
24h Bus & Boat Hop On - Hop Off Sightseeing
SEK 405*
Children 6-15 years: Half price
Children 0-5 years: Free of charge
*The price above is with the 10% online discount we have for booking online. The regular price for the bus is SEK 320 and for the combination bus + boat SEK 450, which is also the price for purchasing the ticket at the dock/bus.
You can easily book and pay your tickets in advance and read more on our webpage: https://www.stromma.se/en/stockholm/cruise/
When you arrive just show the ticket at the bus. You don’t need to specify or select in the booking that you will take the transfer.
You can also purchase the ticket on the bus in the morning, but it’s recommended to book your tickets in advance.
For tickets on the bus, you can pay with credit card or cash. We take SEK, EUR and USD. Note that all change will be given back in SEK. We have no discounts for students or seniors.
You can find the route for our regular Hop On Hop Off buses here: https://www.stromma.se/globalassets/sweden/stockholm/product_maps/hopon-hopoff_bus/hoho_map_2017_high-oct.jpg
If you have any further questions, don’t hesitate to contact us again.
Have a nice evening!
Med Vänlig Hälsning/Best Regards
Sara Olsson
Innesälj
Indoor Sales
STRÖMMA Turism & Sjöfart AB
Svensksundsvägen 17, SE-111 49 Stockholm, Sweden
tel: +46 (0)8-1200 40 00
fax: +46 (0)8-1200 40 30
STROMMA operates in: Stockholm, Gothenburg, Malmö, Uppsala, Copenhagen,
Helsinki, Oslo, Stavanger, Bergen, Geiranger, Ålesund, Amsterdam and Utrecht
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-----Ursprungligt meddelande-----
Från: Jamie Cooprider [mailto:daskathaus@aol.com]
Skickat: den 20 mars 2018 17:10
Till: bokning@stromma.se
Ämne: Stockholm hop on hop off bus question
Hello!
I will be cruising to Sweden on the Norwegian Breakaway in June 2018. I just found out we will be docking in Nynashamn instead of Stockholm on 23.6.18. Do your busses pick up at that port? And if they do, should I purchase my tickets now?
Any assistance you can provide will be helpful!
Thank you!
Renee Cooprider
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Completely agree Giantfan13
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I think passengers that are more then 90 days out should cancel! This is not a berthing conflict. Maybe one or two cruises, not everyone of the cruises for the season. That berth was booked a LONG time ago ( more than a year)Why are they just telling us now!? NCL should be more honest about this!!
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Email was from Norwegian:
Dear Valued Guests and Travel Partners,
Norwegian Cruise Line has important information for you regarding Norwegian Breakaway's 9-Day Scandinavia, Russia & Baltics sailings from Copenhagen on June 16, 2018. All guests booked on this sailing need to be aware of this change and travel professionals are asked to forward this information to their clients.
Due to a berthing conflict, the itinerary for Norwegian Breakaway's 9-Day Scandinavia, Russia & Baltics sailings from Copenhagen departing on this date has changed. Norwegian Breakaway will dock in Nynashamn, Sweden from 7:00 am to 5:00 pm.
Hmmm, interesting that they do not say anything about providing transportation into Stockholm. But I do see that the hours in port have lengthened and that is a plus. We will need the time since Nynashamn is over an hour south! Thank you for posting your email. I have still not been contacted by my travel agent.
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Just got the dreaded email for our June 16th sailing. Docking in Nynashamn (7:00 to 5:00) and no longer showing us cruising the archipelago after our day in Stockholm.
Now to see if they will let us book any of the excursions that they usually offer for Nynashamn.
Also, we have a roll call for our sailing. I didn't see you on there.
thanks!
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Just got the dreaded email for our June 16th sailing. Docking in Nynashamn (7:00 to 5:00) and no longer showing us cruising the archipelago after our day in Stockholm.
Now to see if they will let us book any of the excursions that they usually offer for Nynashamn.
Who emailed you? I have not heard anything from NCL or my travel agent.
thanks!
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Well that's weird - I don't see the June 16th sailing in that list. Is it possible that sailing is actually going to Stockholm proper? It's still listed on the Port of Stockholm website as docking in Nynashamn. Guess I'm going to have to call the Shore Excursions people.
Did you receive this information via email from NCL?
I am also on the 6/16 sailing and don't waste your time calling NCL. We are still listed on portofstockholm.com as porting into Nynashamn, but NCL says we are going to Stockholm. This is according to a person up the managerial chain. My husband called and kept requesting a supervisor until he got someone who actually knew something about it. Took him several hours on the phone for the past 2 days. NCL insists that we are porting into Stockholm, but could not tell him which dock.
I have resigned myself to not seeing the archipelago and having less time in Gamla Stan. This is our second trip there and was one of the reasons I chose this itinerary. But on a somewhat brighter note, I contacted stromma.se who is one of the hoho bus operators and they will be outside the ship no matter where it docks. I already bought my tickets. If you were considering this option, I would purchase them ahead of time as they work on a first come- first served basis and the buses will fill up pretty fast.
Good Luck!
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I am going on this cruise in June and am really enjoying reading about your experiences. Could you please tell me Where did you get the museum pass? It sounds like a good deal.
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Stockholm vs. Nynanshamn
in Northern Europe & Baltic Sea
Posted
This is from Stromma- if you still want to do Stockholm on your own and don’t want to walk a mile to the train station.
Dear Jamie,
Thank you for your email.
Yes, we will send buses to Nynäshamn for your incoming cruise ship. The buses will arrive just after the cruise ship arrives and will take as many passengers as possible. From arrival, the buses will wait for a maximum of 1 hour, if the bus isn’t already full. The journey to Stockholm will take approximately one hour, depending on the traffic. The buses will stop at Gustav Adolfs Torg in Stockholm, from where you can explore Stockholm on your own, or continue with the bus on the regular Hop On Hop Off tour, which will take you around the city and show some of the best points of interest.
Transfer to Stockholm from Nynäshamn is included with our regular Hop On Hop Off tickets, and is also valid for transfer back to the cruise ship. Transfer back to the cruise ship will be planned so you are back on your cruise ship at least one hour before the ship departure and the exact time will be announced to you on the transfer with our buses in to Stockholm. The pick-up place for the transfer back to the ship will be the same as the drop-off point.
The tickets you can buy ahead online are:
24h Bus Hop On - Hop Off Sightseeing
SEK 288*
Children 6-15 years: Half price
Children 0-5 years: Free of charge
24h Bus & Boat Hop On - Hop Off Sightseeing
SEK 405*
Children 6-15 years: Half price
Children 0-5 years: Free of charge
*The price above is with the 10% online discount we have for booking online. The regular price for the bus is SEK 320 and for the combination bus + boat SEK 450, which is also the price for purchasing the ticket at the dock/bus.
You can easily book and pay your tickets in advance and read more on our webpage: https://www.stromma.se/en/stockholm/cruise/
When you arrive just show the ticket at the bus. You don’t need to specify or select in the booking that you will take the transfer.
You can also purchase the ticket on the bus in the morning, but it’s recommended to book your tickets in advance.
For tickets on the bus, you can pay with credit card or cash. We take SEK, EUR and USD. Note that all change will be given back in SEK. We have no discounts for students or seniors.
You can find the route for our regular Hop On Hop Off buses here: https://www.stromma.se/globalassets/sweden/stockholm/product_maps/hopon-hopoff_bus/hoho_map_2017_high-oct.jpg
If you have any further questions, don’t hesitate to contact us again.
Have a nice evening!
Med Vänlig Hälsning/Best Regards
Sara Olsson
Innesälj
Indoor Sales
STRÖMMA Turism & Sjöfart AB
Svensksundsvägen 17, SE-111 49 Stockholm, Sweden
tel: +46 (0)8-1200 40 00
fax: +46 (0)8-1200 40 30
sara.olsson@stromma.se
http://www.stromma.com
STROMMA operates in: Stockholm, Gothenburg, Malmö, Uppsala, Copenhagen,
Helsinki, Oslo, Stavanger, Bergen, Geiranger, Ålesund, Amsterdam and Utrecht
v02_mail_Sthlm_475x85px
Member of Gray Line
Like us on FacebookFollow us on Instagram
-----Ursprungligt meddelande-----
Från: Jamie Cooprider [mailto:daskathaus@aol.com]
Skickat: den 20 mars 2018 17:10
Till: bokning@stromma.se
Ämne: Stockholm hop on hop off bus question
Hello!
I will be cruising to Sweden on the Norwegian Breakaway in June 2018. I just found out we will be docking in Nynashamn instead of Stockholm on 23.6.18. Do your busses pick up at that port? And if they do, should I purchase my tickets now?
Any assistance you can provide will be helpful!
Thank you!
Renee Cooprider
Sent from my iPhone using Forums