pennys mum

We did one in August. There is a letter telling you the procedure that arrived in cabin two days prior. We went to quasar. Swiped card and they were taken off us. There was a table with new passes which we were given and then we swiped them in. We could get off ship once we collected a transit pass.

18 hours ago, wineoclock said:

We were in a CS last October. Our mini bar was stocked with beers (including gluten free beer), water and soft drinks of our choice. The stock was replenished as required. 

We were in a CS in August.

Mini bar not included, price list in fridge

Evian not included but canned water replenished daily

Just watched a u tube video by"Zach the travelling man" which gives his retreat views from last month. This is after the butler changes and wow  just wow . He was not happy.

4 hours ago, wrk2cruise said:

Arun I think is one of the best butlers in the fleet.

I agree Arun is brilliant and so is Suraj

58 minutes ago, Keddy72 said:

We board t when you dusemba4k, do you mind me asking what room and who your butler is.  We are also in CS, last 2 trips butler has not been great in a CS 

We are in 1618. Butler is Gede, room steward is Jeffrey. They are both staying onboard

Currently in a CS on silhouette. Normal butler experience. Excellent service from both room steward and Butler. Cannot complain.

You go to your meeting point,usually the theatre,  One person takes all tickets for your whole group to retrieve your bus sticker numbers. No problems that way

On 8/24/2023 at 11:12 PM, Dolebludger said:

Well now we know that presently, the mini friges are not open bar now, at least, though the past is murky, But do the CS and RS have open bar on the mini friges now— or not? And do even higher suites get open bar mini fridges? And what suites (if any0 get priority embarkation and debarkation now. We rate that highly on ships as large as Celebrity’s.. all confusing.

Currently in a CS the mini bar is not included

We were in a Royal Suite in September on the Silhouette. The beds can be split but only a few inches as the side tables are fixed. This works fine.

There will be a kettle and tea tray in your room as standard. It will be replenished by the butler who will also supply clean cups,saucers etc.

1 minute ago, waggie said:

A petty question on such a sad day, but do they have kettles in the cabins post Covid?

Thanks

 

Yes they do

In my experience you go to your meeting point, usually the theatre,

One person takes all tickets to the excursion staff and you are given your stickers

You will then get all the same numbered sticker which is your tour group.

Was on board last week.

I would say it was 50/50

It was certainly more than I have seen recently but as we had 3 chic nights it was probably 

Worth the effort

We were also on this cruise in a R S. 

I agree with everything you have mentioned apart from check in.

we were seated in the retreat. area and went through a separate scanner with our carry on.

I too missed the podium speakers. Our sail away invite was Gibraltar.

according to our butler 4 suites had covid passengers.

23 minutes ago, NewWestwardbound said:

Fingers crossed!

I have a phone number if you need it but is an international one

11 minutes ago, NewWestwardbound said:

Brilliant, thank you!

No problem.

Maybe see you on board ,negative test permitting.

1 hour ago, NewWestwardbound said:

@pennys mumAssuming this is Silhouette out of Southampton? If so, would you be able to share the shoreside concierge's contact details (email or telephone number)? We are in an RS departing 30 Jul and have had no contact. Many thanks.

Concierge is called Erin

email

conciergeerin@celebrity.com

Just now, pennys mum said:

I hope you have a brilliant time too.

2 hours ago, zgscl said:

I hope you have a fabulous cruise! Can't wait to hear all about it. 

 

I actually booked it as a solo due to some fantastic pricing that they have and finally convinced my mom to join me. We were going to just share the bed but with their current pricing it worked out to be cheaper to book a Sky Suite for her as a solo than it would have been to add her to my cabin. We thought about doing an inside just to have the bed, but then she wouldn't have The Retreat perks and we definitely want to enjoy Luminae together on our first X cruise. I think other than the laundry & having to pay for her specialty restaurants we have basically the same exact perks. 

 

I think the Royal Suite may come with special embarkation which we can hopefully do together, but if not we will certainly survive (or I can go with her through the suite line). 

34 minutes ago, Mark_K said:

Theoretically you also get priority luggage delivery.

 

Maybe Celebrity could provide you with a bundling board.

 

Oh my. That is amazing. Would solve issues

16 minutes ago, cangelmd said:

What ship are you on? We were in a Royal once, and the bedroom and living area were separate like a Celeb suite, plus it had a half bath off the living room so guests or someone on the sofa bed didn’t have to walk thru bedroom.

Maybe the layout is different on E clas??

We are on the Silhouette. I understand that the layoutte is similar to your description.

I just thought that the bed would split. We have never had this issue in any other cabin.

I just don't want to sleep on a sofa bed for two weeks.

32 minutes ago, zgscl said:

Do all of the upper suites have beds that split into 2 also? It is a bit difficult to tell from the pictures/website descriptions on some of the cabins. 

My daughter and I are in a Royal Suite in two weeks. Had shoreside concierge contact us last week.

one of our requests was to have the beds split. We have just had a response saying no. It is a true king size bed. They will make up the sofa bed. Would not have booked this suite had we known.

usually book a celebrity suite as we like the separate bedroom. Daughter goes to bed early.

Looks like I will be on the sofa as otherwise I cannot stay up in the lounge if she is trying to sleep.

we could share a bed but not really keen.

Do they charge for galley/bridge tours?

16 hours ago, chemmo said:

When your shoreside concierge contacts you it is useful to have your completed list ready and to email it after the conversation. Relying on verbal communication only in our experience results in errors. We also take two copies on board with us. One for the butler just in case the shoreside service hasn’t worked (does occasionally happen) and one for us to remind us of our dining plan!

 

The shoreside concierge may mail you a list of spirits to choose from. Do not feel limited by it. Basically anything on the Premium list. For example, there is no cognac on the list but we always order it…

 

Think about any other bits and bobs you may enjoy… We like a decent fruit bowl and also a kettle and tea tray (yes we are Brits…).

 

You are right to pre book your on board dining. The PRH will try to ensure any speciality dining requests once on board but they (and the speciality restaurants) really appreciate you pre booking. Easier for them if you pre book then cancel or adjust once on board than trying to get you in to the most popular restaurants last minute.

 

If you are celebrating a special occasion on board add it to your list. If you want to arrange a special in suite meal one evening wait until you are on board and talk to the PRH personally. Often asking their advice about what they could arrange results in a treat not on any menu…We always give the PRH 24 hours warning if we want a ‘special’ in suite meal or to host a sail away etc.

 

Once on board remember to touch base with the Retreat concierge. If you would like a galley tour, a bridge tour….let him/her know. These were postponed during early post covid cruises but may now be operating and can be enjoyable. The PRH will generally look after your in suite needs whilst the concierge will look after ‘ship’ issues…Basically anything you would normally go to guest services with.

 

The beauty of suite cruising on Celebrity is you have a big ship to explore and the more ‘club’ ambiance of the Retreat areas. We tend to split our time between the two…We tend to enjoy a quiet pre dinner drink in the Retreat Lounge but then post dinner we will go to one of the more lively bars post dinner…As a first time Celebrity cruiser it will be nice for you to get a taster of the full ship experience.
 

Sincere best wishes for a fantastic cruise…

 

 

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We are going July 2022 and they have been there for a few months