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Gail & Dan

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Posts posted by Gail & Dan

  1. 1 hour ago, leck57 said:

     

    Yep, you can bet that rather than try and assist either in breaking it up or tending the injured, some people would have had their phones out quick smart to video the whole thing.

     Ice to see as of late people getting charged criminally for doing that.
    not rendering aid ! 

  2. 16 minutes ago, azbirdmom said:

     

    Thank you, this does work.  Any idea what this indicates about the webpage that this prompt is the only way to get access to excursions?  It doesn't seem like it's refreshing but I'm just curious how you came up with this solution (which I really appreciate by the way!).  It's kind of like what you sometimes have to do when clicking a link in an email...

    Your welcome ! I am no tech here so here goes my best guess ,It over rides your pop blocker and allows the website to show the excursions in this case , princess has for some reason gone back to the pop up format, witch almost all browsers block , so it’s a error on princess IT people to fix this 

     

    • Thanks 2
  3. WeDock at Ocean Quay  

     

    Copenhagen has four major passenger ship cruise terminals:

    • Oceanskaj (Ocean Quay) – the largest cruise terminal, the furthest from the city, and the main port used for cruises that start or terminate in Copenhagen.
    • Langelinie – just to the north of the city center with walking into the city a possible option.
    • Nordre Toldbod – very close to the city with walking a very pleasant option.
    • The Ferry Terminal for Oslo (Færgeterminal Søndre Frihavn)– see Transportation to the DFDS Oslo Ferry Terminal in Copenhagen for details. Ferries to Malmo no longer operate but the Helsingor-Helsingborg ferry remains popular and practical.
  4. https://www.google.com/maps/place/55°42'47.9"N+12°37'09.7"E/@55.716478,12.6186604,1309m/data=!3m1!1e3!4m4!3m3!8m2!3d55.713318!4d12.6193698?entry=ttu

     

    Here is a map if it helps We are on this cruise as well see you there

    See below Terminal 3 I think 

    Arriving from Skagen To quay c333

    Nationality : Bermuda

    Vessel name : Sky Princess

    Vessel type : Cruise ship

    Purpose : Cruise call

    Terminal : Oceankaj

    ETD : 23 Jul - 24 at 1700

  5. 24 minutes ago, FancyPants21 said:

    Staffing is clearly an issue as we all have said. My point is that it might not be the only issue. You make those statements about how the app works and yet I bet that is just your opinion. You are entitled to your opinion, of course, but IMO you don't actually know the facts of where orders are routed or how the app works. I bet that the app does not take any account of staffing levels at each bar. So if you can corroborate your statement then it would be helpful otherwise please don't state your opinions as if they are facts because it is misleading. 

    the app works as intended your saying the app is an issue here I say its not the main issue in this case thats all 

     

     

  6. 1 hour ago, FancyPants21 said:

    I haven't seen anyone suggesting that they should do that. There should be enough staff to mean that OceanNow orders can be satisfied in a sensible timeframe.

     

    As to whether it is an app problem or not... I don't think we can say one way or the other without knowing how the app works. From my experience it looks like the way the app sends the OceanNow orders to the bars does not mean that the bar nearest you will get the order so perhaps that could be improved... who knows. 🙂 

    You Said that in fact LOL 

    No Staff is no staff they need to Improve the wait staff from What I am Hearing 

    the order will go to the nearest bar with free staff and depending on the order not all drinks / Food are available in all bars so it goes to the closest one with the items ordered 

     

    staffing not the app is the clear issue here ! 

     

    FancyPants21

    • FancyPants21"Live from...."Rare
    • April 11
    • Author

    One final thought... OceanNow...

     

    It is a total waste of time. I so wanted it to work and to use it but after we tried a few times we just gave up and never used it again. Drinks would either not turn up at all indicating they were delivered when they were not or delivered to the wrong location, or the wait was up to an hour. That is not a viable service IMO and again, IMO, this service should be totally withdrawn until they can find a way to make it work consistently. I have heard others have a better experience but if they can't make it work most of the time then the service shouldn't be offered at all IMO.

    • Haha 1
  7. 57 minutes ago, FancyPants21 said:

    No you don't have that right... no wait staff so I queue up at the bar along with everyone else!

     

    I didn't ever use OceanNow from a bar and only used it a few of times before we gave up... once by the pool (didn't turn up), once by the pool and did turn up and once from in my cabin (didn't turn up but was delivered to the Wakeview Bar).

     

    I would never use OceanNow if I was already in a bar... that would be silly!

    so if I have that wrong and your not ordering drinks ? then what was wrong ?

     

  8. On 5/4/2024 at 11:29 AM, FancyPants21 said:

    If there is a weak point then it is the bars IMO. The numbers of staff is significantly reduced

     

    On 5/4/2024 at 11:34 AM, FancyPants21 said:

    One final thought... OceanNow...

     

    It is a total waste of time. I so wanted it to work and to use it but after we tried a few times we just gave up and never used it again. Drinks would either not turn up at all indicating they were delivered when they were not or delivered to the wrong location, or the wait was up to an hour. That is not a viable service IMO and again, IMO, this service should be totally withdrawn until they can find a way to make it work consistently. I have heard others have a better experience but if they can't make it work most of the time then the service shouldn't be offered at all IMO.

    so no wait staff you use the medallion and wonder why there slow ? did I read that right

  9. 2 hours ago, TheMichael said:

    That is, unless they have updated medallions that work like Star Trek TNG communicators, which would be so cool...

    That’s probably not that far away , we will all have a chip or communicator 

    and yea it would be so cool 

     

  10. 8 minutes ago, weregoingcruising said:

    You know alot about drink pakages. Which one do you buy and how many drinks aday do you consume?

    we all have our own Ideas and Limits but you can hit 15 With out to much trouble .

    None the less this is a comparison not a drinks question ! 

    We Like the Celebrity Ships Layout is much Better than Princess, the Itinerary on Princess is the best we find it fits our needs well , staff is great on both and the food is good on both 

    All in all there very comparable to each other , we switched back to princess do to the price Gouging on celebrity i find princess more bang for the buck ! 

    at the end of the day you cant go wrong choosing either ! but Princess for us is he Better Choice ! 

    Dan

    • Like 2
  11. 2 hours ago, STIguy said:

    30+ minutes to not get a beer I ordered via delivery service.  The bar service away from the actual bar has been awful.  The bar tenders that I have greased are great, everywhere else has been a FAIL. IMG_1172.thumb.png.6e86b59be13a1fd3ea24e2a9988f311e.png

    what ship ? Sounds like a staffing Problem Not a Medallion Problem ! 

    • Like 1
  12. 6 hours ago, jwattle said:

    Mr. Padgett,

    As a Princess shareholder, T/A and frequent paying guest on many cruiselines (which is a part of my business), I do find that Princess is doing well to separate herself from the others with the new Sun. Admittedly, the launch was flawed, and there are some kinks to iron out, but I'm optimistic that these can be ironed out, especially as you have delayed the launch of the Star. My guess is that this was done to fix some of the issues that have been noted on the Sun.

    I know that things aren't perfect in any business; I don't look at anything as rainbow glitter and hearts and flowers, but an opportunity for improvement. Thinking of the course that Princess is taking, it appears that you are trying to appeal to families while giving more distinction to those who purchase suites as well, which are both good business moves.

    Thank you for the forward-thinking and changes on the fly.

    with the casino full time smoking , the dining and several other missteps there going backwards in my mind ? 

    • Like 8
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