we are sailing on ventura on the 9th of dec to 21st of dec we have just received an e-mail from them that they wil be doing essential maintenance which will be ripping up carpets in the foyers and stairwells both front and back of the ship from 8am to 8pm every day for the whole cruise. this is unacceptable for us as we will have very strong glue smells,dust and carpet fibres in the air and noise from the work, we both have health issues which which can and will be affected by this work, we asked to cancel but were told we would lose all our money we were offered to move to another cruise but the only one suitable was on Oriana but we could not have this as it was cheaper than the one we had paid for, has any other passengers tried to sort out this situation and if so what was the result.
ventura carpet referb from 9th dec
in P&O Cruises ( UK )
Posted
we are sailing on ventura on the 9th of dec to 21st of dec we have just received an e-mail from them that they wil be doing essential maintenance which will be ripping up carpets in the foyers and stairwells both front and back of the ship from 8am to 8pm every day for the whole cruise. this is unacceptable for us as we will have very strong glue smells,dust and carpet fibres in the air and noise from the work, we both have health issues which which can and will be affected by this work, we asked to cancel but were told we would lose all our money we were offered to move to another cruise but the only one suitable was on Oriana but we could not have this as it was cheaper than the one we had paid for, has any other passengers tried to sort out this situation and if so what was the result.