Jump to content

Atlanta World Cruiser

Members
  • Posts

    91
  • Joined

Posts posted by Atlanta World Cruiser

  1. We took the QM from Southampton to NYC. The Embarkation process with Cunard was not good. When we boarded the QM I was shocked to see the lack of maintenance. There was visible rust throughout the ship. It appeared that Cunard is not maintaining the ship (She is 10 years old).

    We book the Queen Grills. This was our biggest disappointment. The food was below average, the service far below any of the ships we had sailed. It was a drastic change from what we experienced on the QE. I must say the Grills Lounge was good and the service excellent.:mad:

    The Penthouse Suite was good but showed it's10-year wear. We had so much rust on the Balcony that we avoided going out.

    We will never sail on the Queen Mary again; big disappointment

  2. We took the QM2 from Southampton to New York as apart of the 2014 World Cruise. It was a major disappointment. The ship is not being maintained by Cunard. Our stateroom reflected many years of wear, rust on the balcony, walls that needed cleaning. We were in a Queens Penthouse. But walking around the ship showed similar problems.

     

    The Queens Grill was not much better. The menus were never changed thus you have someone’s food spilton the menue from a prior day in many cases. The service by the waiters was excellent but the Maître was poor. He stood behind his podium and smiled; disinterested for the 7 day cruise.

     

    We will never sail on the QM2 again.

     

    In contrast, you will find the QE to be an outstanding example of excellence on the sea

  3. You first have to use the space under the bed. After that, they will store excess luggage. We had 12 suitcases and had no issues. Our butler took care of everything. One of our passengers brought 30 suitcases for the World Cruise; again no issue

  4. We had the cases delivered to the hotel, we took them on board. No issue ... there is a corkage charge but minimal. We were in wht Queens Grill and were not charged

     

    The wine on the Cunard ships is selected for the non-grill passengers. The selection of mid to highend wines was minimal. Don't expect to see California wines. The QE Sommelier actually said to our group ( Wine Tasting Event) that Americans have the taste buds of McDonalds as it relates to fine wines.!! I politely told him I was an American and he could take his Euopean wines and put them up his xxx

  5. My wife and I just completed the World Cruise on the Queen Elizabeth. When we thought of taking the cruise we researched as much as we could; but little success.

     

    So here is our review of Cunard and the 2014 QE World Cruise. We booked a Penthouse mid-ships and the Queens Grill. The total cost of our trip was just under $200k. On Cunard, you pay for everything; drinks laundry, internet, etc.

     

     

     

    Cunard

     

    Getting on and off

    The Embarkation process with Cunard was a disaster in San Francisco. Cunard had no staff to direct you to the ship. We ended up a few feet away from another ship before realizing it was not the QE. The group with us was not too pleased.

     

    The Debarkation Process in Southampton was unpleasant. You had to gather your luggage, find a porter, go thru Customs, then get it a Cunard Truck (we were transferring to the Queen Mary to return to the US), and then board a Bus to the QM Terminal.

     

    There was no Custom’s inspections since we were “In-Transit). So Cunard should have transferred our bags to the Queen Mary. The experience was a disaster.

     

    Grills (Princess and Queens)

    Cunard’s offerings in the Grills do not meet its advertisements. The food is just average.

    Cunard says you will have private areas on the ship to take in the Sun etc. This is not the case.

    Non- Grill passengers used all the areas without incurring the expense. Cunard did have signs on

    Saying for “Grill Passengers Only” but no enforcement.

     

    On average the Grills offering costs passengers $35,000 per person extra. What you receive in

    return is not worth the expense. You would be better off using the Britannia Club for your food

    and book some of the larger staterooms.

     

    Religious

    Cunard stopped having Priests or Rabbi on the QE and QV. I can understand that in 2008, but

    not today. We will not be sailing on a Cunard Ship until they provide this offering.

     

    Advertising

    Cunard’s corporate office used the QE as its advertising tool at the expense of its passengers.

    When the QE was approaching Sydney Harbor, the access to the ship’s forward decks was locked to

    passengers. The ships’ deck crew was busy putting up a 200’ Flag saying “Happy Mardi Gras”

    to celebrate Gay & Lesbians Mardi Gras in Sydney. The ships passengers were furious over the

    inability to take pictures and enjoy the arrival.

     

     

     

    Queen Elizabeth

    The QE is a fantastic ship. If you have sailed on the QV, you will find much the same. The service in the Grills was beyond belief. The head Maître, Ico and Kruno were the best team, I have experienced in 40 years of taking cruises.

     

    The food in the Gills was average. We took the maiden voyage on the QV back in 2008. The food on the QV was exceptional. So we were a disappointed in food offerings.

     

    The Butler service was exceptional. Our butler was Natalia. She gave us such great service.

     

    We had Penthouse mid-ships, Suite 4101. It was fantastic in that we had minimal ship movement when the other passengers Forward and Aft, we experiencing the effect of big waves.

     

    The Suites back Aft, experienced both the waves and the vibration of the ship's screws. A good friend staying in the QE's largest Suites said it perfectly “I didn't pay $250,000 plus for a vibrator; if I wanted one, I would have brought we me.

     

    The crew on the QE was outstanding. Everyone went out of their way to make you feel you were a part of their family.

     

    Tours and Pictures:

    Both of these offerings are done by companies that service Cunard’s ships; Outsourced. Our experience with the Tour Department was so bad. We started off my taking tours via Cunard’s coaches. I am 6’1 and 240lbs. The coaches were so small; my knees were in my chest.

     

    In addition, a respiratory infection took hold of the passengers. The coaches became a “Petrie Dish” with many of the passengers spreading the infection to other passengers. Our solution was to take the Private Car option. It should have been a great decision but the Tour Department screwed up most of the bookings. You can plan on paying approximately double over the market rate on shore. We finally did this in the last two ports. We had new Mercedes, great drivers and tour guides at half of the price of Cunard.

    My only recommendation if you decide to stick with the ship’s Tour Departments offering is to demand detailed confirmations 3 days before you reach the port of call. In Haifa, the Tour Department, failed to give the driver our points of interest we wanted to visit. In addition, the provided only a driver who served as a guide; not good. Demand both a driver and guide so you can enjoy your visit.

     

    Summary:

    The World Cruise on the QE was worth the costs. We will not take another on Cunard since they ceased having Priests or Rabbi(s) on board the QE and QV.

     

    I would stay away from using the Tour Departments’ Private Car option. In addition, I would bring 4 Z-Packs of antibiotics for infections. The ship’s Medical Department ran out of Z-Packs mid-way in our cruise.

     

    We had 4+ deaths on the ship which is normal for a World Cruise. Cunard handled the sad event with so much compassion for the affected families. This department in Cunard is to be praised for their handlings of such unexpected events.

     

     

    Post

    If you have any questions, just post and I will reply ASAP

×
×
  • Create New...