Hi everyone. I have spent a good part of my day trying to "lift and shift" for my cruise which was scheduled for January 2021. Although I still had lots of time to cancel, I wanted to take advantage of it get my next cruise booked before it fills up and I had no options for left as I am not very flexible with my schedule. In short, as I was speaking to the customer service rep my cruise got cancelled (apparently by me while we were speaking) and now my only option is to get a future cruise credit, which I should receive within 30 days. Could I go on now and schedule my future cruise, and then apply my credit to the total once I receive it? Would this mean I would still qualify for the "Best Price Guarantee" or does that only apply to bookings before May 6th. Sorry if this may be confusing, I just don't know the best way to proceed. Thanks for any help.
FCC question
in Royal Caribbean International
Posted
Hi everyone. I have spent a good part of my day trying to "lift and shift" for my cruise which was scheduled for January 2021. Although I still had lots of time to cancel, I wanted to take advantage of it get my next cruise booked before it fills up and I had no options for left as I am not very flexible with my schedule. In short, as I was speaking to the customer service rep my cruise got cancelled (apparently by me while we were speaking) and now my only option is to get a future cruise credit, which I should receive within 30 days. Could I go on now and schedule my future cruise, and then apply my credit to the total once I receive it? Would this mean I would still qualify for the "Best Price Guarantee" or does that only apply to bookings before May 6th. Sorry if this may be confusing, I just don't know the best way to proceed. Thanks for any help.