rubyred2010

I have a reservation ID with a cabin number and price. I received an updated invoice with a new deadline of 22Mar. I have made no payments, not even a deposit. Both deposit of $530 and final payment is due 22Mar. I was told today even if I made the deposit, it would not expedite things. I have a gift card for this travel agency that fully covers this booking plus a residual of more than 1k, hence the reason I wanted the reservation transferred. First cruise with Celebrity, although have done cruises with RCL, NCL. Trying cruising again after a break, after having done all-inclusives in Mexico and the Caribbean. This time only my spouse and I, sans our kids who are now grown and totally disinterested in cruising. The travel agent called Celebrity today also, and was told it had not yet been transferred, and they can’t give any more information. Thanks for the 3way call suggestion. I will talk to the travel agent about this.

Hello: Has anyone transferred a booking made directly with Celebrity to your travel agent recently? How long did it take? The email I received when I did the transfer form on Tuesday 07Mar said up to 5-7 business days. The Celebrity agent today said it’s 7-10 business days. The sailing date is 16Apr23 and it’s still not transferred. At booking (Sunday 05Mar, travel agency not open), I advised that I will be transferring to a travel agent and they gave me a deadline of 15Mar23 to make full payment. Today, I spent over 3:30 hours on 2 phone calls being transferred 6 times and they’re saying they cannot expedite the transfer and can only extend the deadline until 22Mar23. It’s almost like they don’t want my money! I’m beyond frustrated with Celebrity right now. To complicate matters, the fare is now $1700 more than the reservation on hold and it’s guarantee bookings only.