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paf910

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Posts posted by paf910

  1. We’ve boarded ships out of NOLA for our last 16 or so cruises. We get there early, go through security and directly to latitudes check in. Usually just a few in line ahead of us, and they have multiple reps checking people in. We check in, then find a seat and wait. When they start calling boarding for Haven and special assistance passengers, we get up and move closer to the boarding area as we are higher tier latitudes. We are usually on the ship by 11:15-11:30. Pretty simple really. We usually choose earliest boarding time 9-9:30.

     

     

     

     

     

  2. Note: when you receive your new sail card for the second leg of B2B, make sure you can open your cabin door and also use it at the bar. We’ve had issues in the past where they didn’t work, and had to make trips to guest services . They gave us new cards

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    • We did a 7 day B2B in March from New Orleans to Western Caribbean. On last sea day of first leg, before arriving in New Orleans, we went to Bliss Lounge , had a quick covid test  (negative) and were given a wristband to wear at debarkation. We were also given a new room card (same cabin). At debarkation, we were walked off the ship, and had to re-enter, go through security and then went back on ship. There was no charge for covid testing between cruises. Can’t answer about latitude level as we were sapphire prior to boarding and remained the same
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  3. I had 2 separate reservation numbers. I would definitely try to get them linked as a back to back before getting on the ship. Nobody wants to stand in long lines multiple times at guest services on the first day of your cruise. Trust me on that. I did manage to keep my cool and was polite but firm by the 5th time. I did ask to explain my situation in a private manner and was taken to a private room, where I laid out my issues in a way that was considerate to the staff member. All my issues were resolved and My husband and I received daily on board credits, daily phone calls, and special treats even tho I never asked for anything other than our issues resolved. That just goes to show you handeling issues in a calm and adult manner will get you further than being hostile.

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  4. We are doing our 3rd B2B in January 2023 on the Breakaway out of NOLA. I strongly recommend calling NCL in advance to make sure your reservations are “linked in their system “. Our first experience, I just assumed they were linked, but they were not. This led to multiple problems and 5 trips to guest services on the first day. Our new key cards didn’t work to get in the cabin. Our dining package we bought wasn’t transferred to the second leg, etc. We had to change cabins. The second experience was much better (same cabin), but I had to follow up with calls to NCL three times to make sure they were linked (first 2 calls they weren’t). Third call was 1 week before embarkation and they were linked. First leg went perfectly, tested negative for covid on last sea day (Bliss Lounge)before arriving back in NOLA and new key cards opened door to our room, but it couldn’t use key card to get drinks. Had to get new key cards issued at Guest Services, but that was the only small hiccup. So you can avoid some of the problems by calling ahead to make sure the reservations are linked. Now we are hooked and 7 days are just not long enough, but 14 days is perfect.

     

     

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  5. I might be overthinking this testing issue, but here’s my question: we plan on doing our pre-cruise covid testing at our local drive thru Walgreens. Walgreens lists 3 available tests with results turnaround time- PCR (3-5 days)Rapid Diagnostic test (24 hours), and Rapid Antigen Test (1 hour). I have taken the Rapid Diagnostic Test several times due to exposure and they send an email with results that can be printed and contain all information NCL requires. I’m trying to find out which test is accepted by NCL, and if anyone has used Walgreens testing, and which test did they use?

  6. It has ship name, cabin number and aft starboard written on it. I called NCL when I had trouble printing tags and asked if they could just mail them to me and was told no. The rep said just hand print info

  7. I had some trouble printing the luggage tags. When I opened the luggage tag icon, it came up with our ship name, cabin number, etc. but when I tried to print, the tag was blank with no info. I finally just printed blank tag and wrote in the info by hand, and made copies. Anyone else have this problem?

  8. Debnjoe1438

    we used my email for both of us. I am listed first and husband is second on reservation. We did get a bar code for each individually since I added him as another member. Also, there was a bar code on the email with instructions to log on Eurofins website with temporary password. I will be printing these out to bring with us and I have screenshots on my phone as well. I watched video( muster drill) first, made sure everything was completed for me, then went back in and husband watched video and then completed his info. Hope this was helpful 

  9. Checked in online at midnight to register with Eurofins, watched muster drill video, and now are 100% complete. Managed to grab 9-9:30 testing time for January 23 Breakaway sailing. Just waiting on our edocs. We are now in cruise mode, unless NCL decides to cancel, but I really don’t think they will.

     

  10. I have a question for anyone who has recently done a B2B cruise. I did the initial online check in after booking our cruise on the Breakaway, and was at 84% complete.(could not go any further at that time) Then they changed the process to the 21 day mark to complete and couldn’t be accessed. I am coming up on 21 day mark this weekend, does anyone know if I have to complete the check in for both legs of the cruise (1 week apart) or will all the info transfer to the second leg automatically. They are two separate reservations but have been linked in NCL system , but I think I will have to do it twice. Thanks in advance for any info. I would call and ask NCL, but confidence is low on their customer service rep being accurate lol

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