Fishstain

We are booked on the May 13th cruise from Vancouver. According to my planner, my cruise is still on. I’m also booked to fly from the UK with Air Transat on the 10th - which is also still flying according to them. It’s obvious that neither will happen but I just wish they’d hurry up and tell me!

Well I was on the cruise and caught the bug on the morning of disembarkation. Contacted customer services who said someone would get back to me. Two hours later, I’d not heard anything and went to see the doctor. The receptionist tried to palm me off with some tablets but I was concerned I might have to cancel my flight and needed paperwork. In the end I saw the doctor who was very good, but Norwegian just wanted you off the ship to get the next lot of passengers on. I spoke to two girls who’d had to stay in their cabin for three days. On the last day they were told to leave the ship at 6.45am. They then had to wait over three hours to get through immigration. 
I also think more people were affected than the official number because people know if they report it, they’ll be confined to their cabin. 
It’s a shame because it had been a great cruise until then. You can argue that you can’t prevent the illness on the ship but that doesn’t excuse the way Norwegian dealt with the situation. I’m not surprised either that they’ve got the same problem on the current cruise. There’s no way they could have cleaned it properly in time