I dealt with Wanda for transportation for a recent cruise out of Port Canaveral. She is very rude and unprofessional, her drivers were late and did not give appropriate directions for where we should meet them. Dealing with her on the phone was difficult because she had a terrible attitude. We were told to meet a van for the return trip and given a specific place to meet the driver. It turns out she completely changed plans without telling us and we were riding a charter bus. If the driver wouldnt have gone walking around looking for us we would have never found her. Honestly, you get what you pay for. Carnival's shuttle or Mears is worth it- they are reliable and 100% professional in their dealings. What is a another 10-15 dollars anyways? If I could go back again I would never choose this company. I recommend none of you choose it either.
Cruise Express Shuttles
in Florida Departures
Posted
I dealt with Wanda for transportation for a recent cruise out of Port Canaveral. She is very rude and unprofessional, her drivers were late and did not give appropriate directions for where we should meet them. Dealing with her on the phone was difficult because she had a terrible attitude. We were told to meet a van for the return trip and given a specific place to meet the driver. It turns out she completely changed plans without telling us and we were riding a charter bus. If the driver wouldnt have gone walking around looking for us we would have never found her. Honestly, you get what you pay for. Carnival's shuttle or Mears is worth it- they are reliable and 100% professional in their dealings. What is a another 10-15 dollars anyways? If I could go back again I would never choose this company. I recommend none of you choose it either.