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golfer1903

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Posts posted by golfer1903

  1. New to this room key insert to turn on lights

     

    does that mean when I’m gone from room

    computer won’t charge?

    heat and or ac will turn off

    what about at night do I take the card out to turn lights off

    but then my cell phone won’t charge?

    or is there light switches to turn off and keep the card in so phone charged?

     

    thanks

     

  2. Hello we are using seattle express for six people

     

    i am in a suite so my check in time is 12 noon

    the rest of the group is 1240

     

    we have the shuttle picking us up at 9am so far

    will they let us wait at the port terminal 

    I know they don’t really want you there  but will they let you

     

    as the ship departing time has change I feel they will be boarding sooner also

     or do I change pickup time and to what time do I pick?

     

    I suffer from anxiety so I will not be able to relax till I’m at the port. I would rather wait ther knowing I’m there no issues. Then relax at hotel  but I don’t want my group to have to stand outside at the port if we can’t get in ?

     

    does anyone know the policy?

     

  3. Happens to me several times since covid

    original trip was purchased with all gift card

     

    you will never see the cash again

    always gift card refund only 

    and it’s not fast or easy

    all three years. Call after call confusion after confusion. 
    always works out but it’s a lot of work and keeping on them 

    sometimes they even reload the exact card so don’t toss them out

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  4. Hello anyone know if there still in business?

     

    I have been calling for several days and left messages but no response?

     

    if so. Do you know if they offer a phone number after you reserve that will actually answer if you have an issue

     

    web site states pickup from 7 to 11. Do they have several buses and they leave as they fill or do they wait to 11 ? As I need to be at airport by 10 am

     

    do they charge at book time or service time 

     

    thanks

  5. are aft facing neptune suites on eurodam noisy from the motors and such.

    I realize sickness is based on the person but do you feel more on the aft or the front?  As I stayed in the front once and did not like it, to much movement

    I like the mid section but I want a aft neptune for views in alaska.

     

    worried about noise inside cabin and or outside from ship  and or movement.

     

    which aft is the best deck?

    or deck 7 side but i will have 6 people on balcony most days so size of that makes a difference also not so much the room inside.

    and I wont be using the neptune suite much or at all.  Just looking at neptune to use up credits and have bigger size rooms as other guest with me will be in inside cabins so they wont be able to share the lounge with us anyway?

     

    thanks again 

     

     

  6. thanks for your help  actually with the credits from canceled i have plenty for any room so I am looking around the neptune lounge is there a room number that is bigger balcony or bigger indside cabin on deck 7?  Also if the room is real close like next to the lounge is it noisy?  Will need one inside room also so did not know if there noisy right next to the lounge

     

    also maybe a deeper balcony as I will have six adults on it during glacier bay day

  7. thanks for your help  actually with the credits from canceled i have plenty for any room so I am looking around the neptune lounge is there a room number that is bigger balcony or bigger indside cabin on deck 7?  Also if the room is real close like next to the lounge is it noisy?  Will need one inside room also so did not know if there noisy right next to the lounge

  8. Is there really a bad Neptune suite as far as block view or somthing

     

    was thinking about letting them assign me one to save some money don’t don’t want to if I may get a bad room with a bad view. 
     

    is there a chance with the type of room or are they all good just a difference of front mid and aft

     

    thanks

  9. Can u add some advise?

     

    i see in pics that the lower floor your go the more others above can see on your baconly?

     

    7and 8 have the largest balcony’s so I assume 6 5 4 have larger rooms?

     

    8 is fully covered from element but does it also keep sun out which we may need for warmth?

     

    and is 8 bad do to so many people standing on pool deck viewing on an alasaakn trip. Not worried about pool don’t think that will be open

     

    which deck is best and why. 
     

    like a lot about 8 for the privacy but worried about the noise above and no sun? So will stay colder during the day if it’s sunny

     

    also I hear the rooms are slightly larger on other floors?

  10. Niagara wine   I’m in same situation may 9 got the same letter.   I call Hal. Answered in 20 seconds (not to busy)  Sounds like they just don’t want you calling

     

    yes they offer a refund but I paid with gift cards so refunds would be on the original gift cards. They don’t even send new ones  How old school are they. And still won’t say they are canceling because they want you to cancel so they can offer you less they really push that u cancel when you speak to them

     

    also excursions are gift cards and that is a whole ordeal as the gift cards must match exact amount for each person not total price for excursions I had such trouble with them , they even gave us 200 obc for the trouble, well will lose that also if we start over next year.

    anyway with Royal now coming out and canceling till past our cruise time it’s time for holland to do the same but there not

     

    the airfare I’m in the same boat. Yes they are giving vouchers but you have to use southwest anyways 1 yr from purchase date well if I only can travel once a yr and have to wait till next May. I’m out of the time zone

     

    if you bought insurance ( what a joke that is never again)

    they don’t cover corona as a excuse and can’t get your money back from that so that’s a grand out the door for my party of 8

     

    holland your gonna get a lot of money from the government so pony up and do the right thing already before u lose live long customers

     

     

     

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