blondddeee

Thanks for the responses, I booked an inside cabin on the Amsterdam, I’ve just never been on the 1st deck before, so I made sure to book a catagory that wasn’t on the first deck. I booked my parents in a Neptune suite and wanted to be close to them since we will probably be spending more time on their deck. I guess it’s not the end of the world, I’m just disappointed on the location and hope I don’t get too claustrophobic down there. Definitely will not be booking through a 3rd party again and time will tell if I will want to sail in HAL again...

This will be my 8th cruise, but my first on holland America...not impressed so far, I booked a certain category to be on a higher deck closer to my parents suite and they ‘upgraded’ me to the 1st floor :rolleyes: I have had no luck with customer service- they blame me for going through Travelocity and Travelocity blames them...so frustrating!!