legal holiday

Leaving on Quest from Venice in a couple of weeks.  Has anyone received a detailed address to check-in for the bus to the new mainland terminal?

If you get the test after 8 AM on July 14th, the time in Italy is after 2 PM.  So, even with a morning test on the 14th in the US, you will be within 72 hours.

Seabourn needs to provide free bus transportation from the airport or from the Venice cruise terminal to Ravenna on embarkment day and reverse on the final day.  It is not fair that for operational purposes they are adding up to $1,000 to the cost to get the new location.

The only good news is that it appears that the ship will not leave Ravenna until 9 PM on the first day and will return to Ravenna on the final day by 5 AM.   Presumably these times are to deal with the logistics of Venice being three hours away.  However, the lack of direct communication from Seabourn is frustrating.  With only two months to go, everybody has already booked hotels and air.

No official word yet from Seabourn, but it looks like Seabourn is moving all 2022 cruises on Quest that were to leave from Venice to now depart (and return) from Ravenna instead, which is up to three hours away.  No information from Seabourn yet about how they are going to accommodate passengers landing at Venice airport or staying in Venice hotels the night before.

Seabourn should provided better guidance on the Venice port arrangements.  If you order a car for pick up, where does it go to pick you up?

When you disembark in Venice can you have a car pick you up at the Marghera pier for trip to airport, or do you have to take a Seabourn bus back to the Marittima Cruise Port terminal in Venice proper before you can have a car pick you up.  If it is the later, it seems inefficient and a time delayer.

Does anybody know where the Seabourn Quest will dock in the Venice area for the June 4, 2022 cruise out of Venice.  Apparently, cruise ships are no longer docking directly in Venice because of municipal prohibition.

It looks like it still needs to be used by year-end

Seabourn just extended worry free refund policy from April 30 to September 30 for bookings made by March 31.

I note that the letter  from Josh Leibowitz says that the “Worry Free Promise” provides peace of mind.  I have been looking at a Seabourn cruise departing in May.  However, the “Worry Free Promise” provides no peace of mind if I were to book that cruise, since the “Worry Free Promise” only applies to cruises departing on or prior to April 30 according to the Seabourn website.  If I were to book, I would already be subject to a cash penalty if I later canceled, with no right to a future cruise credit.  The coverage dates of the "Worry Free Promise" need to be extended since it is meaningless for cruises departing after April 30.  Until the coverages dates of the Promise are extended, I will not book a May cruise with an immediate cash penalty if I later canceled.  Under the circumstances, the Promise is out-of-date and provides no peace of mind for booking a future cruise departing after April 30.

Here are some issues with the future cruise credit being offered by Seabourn and why it could eventually cost you a lot of money if you end up cancelling as your cruise date became closer.

1.  In order to use the future cruise credit, you have to re-book within 90 days of cancellation even though the future cruise may be up to a year and a half away.  You can't use the FCC for your deposit, so you will have the deposit as well as full amount of FCC, perhaps 100% of the total cost, tied up for such period.  Given tight 90 -day window for re-booking, you won't be able to wait for one of Seabourn's periodic super-sales before booking.  This feature alone could cost thousands.

2.  Presumably, once you book, you will have no right to cancel or to re-price your cruise based on future Seabourn discounts which are typically offered from time to time during the period before 120 days prior to the cruise.  Again, a significant cost negative.

3.  Normal travel insurance at standard prices is unlikely to be available for something you can't cancel at any time for a period of up to a year and a half without the complete loss of the deposit and the FCC, which could be 100% of the cruise cost.  Also, would insurance even cover the loss of the FCC if you had to cancel because of sickness, death, etc.

4.  In the terms and conditions for the FCC stated by Seabourn, you can't combine the FCC "with any other  offers".  This could mean you might not be able to book at a sales price even if there was a Seabourn sale and other benefits being offered at the time you booked within 90 days of the cancellation.  No suite upgrade, no on-board credit, no additional 5% discount for Seabourn club membership, no free internet minutes, no air credit, and maybe no discounted price then being offered if there is an expiration date for such price in the sale.  This is a real potential cost negative.

5.  In the terms and conditions, Seabourn reserves the right to modify or withdraw the policy at any time without notice for any reason.  Significant risk that for financial reasons, Seabourn could cancel the policy, say in April, stating that the virus was not so bad, which means you could have a 75% cash penalty (with no right to an FCC for such amount) if you cancelled thereafter because you felt differently than Seabourn about the virus risk.

6.  Finally, in the terms and conditions, Seabourn states that the FCC may be subject to "additional terms and conditions as provided by Seabourn" without any clarification of what they could be. 

If Seabourn wants customers to stick with it during this uncertain period, the policy needs to be more customer friendly.

Here are some issues with the future cruise credit being offered by Seabourn and why it could eventually cost you a lot of money if you end up cancelling as your cruise date became closer.

1.  In order to use the future cruise credit, you have to re-book within 90 days of cancellation even though the future cruise may be up to a year and a half away.  You can't use the FCC for your deposit, so you will have the deposit as well as full amount of FCC, perhaps 100% of the total cost, tied up for such period.  Given tight 90 -day window for re-booking, you won't be able to wait for one of Seabourn's periodic super-sales before booking.  This feature alone could cost thousands.

2.  Presumably, once you book, you will have no right to cancel or to re-price your cruise based on future Seabourn discounts which are typically offered from time to time during the period before 120 days prior to the cruise.  Again, a significant cost negative.

3.  Normal travel insurance at standard prices is unlikely to be available for something you can't cancel at any time for a period of up to a year and a half without the complete loss of the deposit and the FCC, which could be 100% of the cruise cost.  Also, would insurance even cover the loss of the FCC if you had to cancel because of sickness, death, etc.

4.  In the terms and conditions for the FCC stated by Seabourn, you can't combine the FCC "with any other  offers".  This could mean you might not be able to book at a sales price even if there was a Seabourn sale and other benefits being offered at the time you booked within 90 days of the cancellation.  No suite upgrade, no on-board credit, no additional 5% discount for Seabourn club membership, no free internet minutes, no air credit, and maybe no discounted price then being offered if there is an expiration date for such price in the sale.  This is a real potential cost negative.

5.  In the terms and conditions, Seabourn reserves the right to modify or withdraw the policy at any time without notice for any reason.  Significant risk that for financial reasons, Seabourn could cancel the policy, say in April, stating that the virus was not so bad, which means you could have a 75% cash penalty (with no right to an FCC for such amount) if you cancelled thereafter because you felt differently than Seabourn about the virus risk.

6.  Finally, in the terms and conditions, Seabourn states that the FCC may be subject to "additional terms and conditions as provided by Seabourn" without any clarification of what they could be. 

If Seabourn wants customers to stick with it during this uncertain period, the policy needs to be more customer friendly.

Here are some issues with the future cruise credit being offered by Seabourn and why it could eventually cost you a lot of money if you end up cancelling as your cruise date became closer.

1.  In order to use the future cruise credit, you have to re-book within 90 days of cancellation even though the future cruise may be up to a year and a half away.  You can't use the FCC for your deposit, so you will have the deposit as well as full amount of FCC, perhaps 100% of the total cost, tied up for such period.  Given tight 90 -day window for re-booking, you won't be able to wait for one of Seabourn's periodic super-sales before booking.  This feature alone could cost thousands.

2.  Presumably, once you book, you will have no right to cancel or to re-price your cruise based on future Seabourn discounts which are typically offered from time to time during the period before 120 days prior to the cruise.  Again, a significant cost negative.

3.  Normal travel insurance at standard prices is unlikely to be available for something you can't cancel at any time for a period of up to a year and a half without the complete loss of the deposit and the FCC, which could be 100% of the cruise cost.  Also, would insurance even cover the loss of the FCC if you had to cancel because of sickness, death, etc.

4.  In the terms and conditions for the FCC stated by Seabourn, you can't combine the FCC "with any other  offers".  This could mean you might not be able to book at a sales price even if there was a Seabourn sale and other benefits being offered at the time you booked within 90 days of the cancellation.  No suite upgrade, no on-board credit, no additional 5% discount for Seabourn club membership, no free internet minutes no air credit, and maybe no discounted price then being offered if there is an expiration date for such price in the sale.  This is a real potential cost negative.

5.  In the terms and conditions, Seabourn reserves the right to modify or withdraw the policy at any time without notice for any reason.  Significant risk that for financial reasons, Seabourn could cancel the policy, say in April, stating that the virus was not so bad, which means you could have a 75% cash penalty (with no right to an FCC for such amount) if you cancelled thereafter because you felt differently than Seabourn about the virus risk.

6.  Finally, in the terms and conditions, Seabourn states that the FCC may be subject to "additional terms and conditions as provided by Seabourn" without any clarification of what they could be. 

If Seabourn wants customers to stick with it during this uncertain period, the policy needs to be more customer friendly.