Bribribri

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I purchased a 500AUD CruiseFirst through NCL.com/au/en.  However, my credit card was charged US$250, and what appears to be a US$500 CruiseFirst was placed in my account.  Has anyone else been through this and how long did it take to get corrected?

It's been taking a minimum of 5 days to hear back from the CruiseNext dept on other issues.  By the time they get back to me, the $500 US, NZ, AUD promotions will have ended.