Dannie138 Posted October 31, 2009 #1 Share Posted October 31, 2009 I received the automated response that I would hear back....and 5 days later nothing (even checked my spam). Has anyone heard from them recently or is this "normal"? Are there any other vendors I can check out in the meantime? Thanks! Link to comment Share on other sites More sharing options...
cruisegirl29 Posted October 31, 2009 #2 Share Posted October 31, 2009 Hi, I emailed them about a month ago & received a response in 24 hours. I would resubmit your request again.... Good Luck, Sue Link to comment Share on other sites More sharing options...
Dannie138 Posted October 31, 2009 Author #3 Share Posted October 31, 2009 Hi, I emailed them about a month ago & received a response in 24 hours. I would resubmit your request again.... Good Luck, Sue I did again last night...hopefully that will work :) Link to comment Share on other sites More sharing options...
travelbuzz Posted October 31, 2009 #4 Share Posted October 31, 2009 I just booked yesterday with Silvermoon and Katrina was excellent about returning emails. Everything was done in no time. I hope, since you re-submitted a request, that you hear from them right away. Link to comment Share on other sites More sharing options...
Dannie138 Posted November 1, 2009 Author #5 Share Posted November 1, 2009 I just booked yesterday with Silvermoon and Katrina was excellent about returning emails. Everything was done in no time. I hope, since you re-submitted a request, that you hear from them right away. I did hear from them with a note of apology. I'm sure I must have gotten lost among a bunch of emails :) Link to comment Share on other sites More sharing options...
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