Is Coral Breeze having problems with their website?

[staylor]

I can't book online...it keeps going back to the first screen....also, I am not getting replies by email. Not even the confirmation that my email has been received. Anyone know how I can reach them? Thanks!

[zydecocruiser]

Website seems to work for me.

 

Do you have a firewall blocking their site in someway?

 

Do you have spam filters that might be trashing their email? AOL can be trouble.

 

You can try emailing Paul:

inforequest@coralbreezelimited.com

[staylor]

The website comes up fine...the tour options...then I click on the shark tour...2.people....book it ... and it says I'm one click away from a memorable vacation but it won't go any further than that...jumps back to the tour list...would you mind trying to run through it to see if you can get any further?

 

We turned firewall and pop-up blockers off....still does the same. Thanks a bunch!

 

I will try the email adress you sent. Thanks. We sail in less than 2 weeks. I planned to do this tour through the ship, now it says "temporarily unavailable" on the Carnival site. I am rushing...last minute now...to book an independent.

[Coral Breeze]

Hi staylor,

I replied to the email you sent. That was the first one we received.

If you have a high security setting and block "cookies", you may experience trouble during the booking session. That is why you can browse the site, then run into problems while making the reservation.

 

Regarding your cruise ship having the Shark/Ray tour "temporarily unavailable", this is true for Carnival ships from what we understand. In the meantime, our Shark/Ray tour is operating without any problems.

[booboo4031]

Question for coral breeze:

 

On your previous post you say that Shark Ray is showing unavailable for Carnival Cruiselines. I have that tour Booked for April 6 and we are coming in on the Carnival Legend. Is there a problem with that:confused: :confused: :confused: :confused: :confused:

[zydecocruiser]

The website comes up fine...the tour options...then I click on the shark tour...2.people....book it ... and it says I'm one click away from a memorable vacation but it won't go any further than that...jumps back to the tour list...would you mind trying to run through it to see if you can get any further?

 

We turned firewall and pop-up blockers off....still does the same. Thanks a bunch!

 

I will try the email adress you sent. Thanks. We sail in less than 2 weeks. I planned to do this tour through the ship, now it says "temporarily unavailable" on the Carnival site. I am rushing...last minute now...to book an independent.

 

I took it past checkout and about as far as I can without actually booking, me thinks.

 

About the "temporarily unavailable", you'd have to ask Carnival. Perhaps they have maxed out on pre-bookings?

[booboo4031]

I didn't book with carnival... i booked directly with coral breeze ltd .... i avoid booking with the cruiseline if at all possible

[zydecocruiser]

ok, never mind. The "temporarily unavailable" was from:

 

"I planned to do this tour through the ship, now it says "temporarily unavailable" on the Carnival site. I am rushing...last minute now...to book an independent"

[marlo]

In the past 2 weeks I have emailed them 3 times and never received a reply. I just used the email address mentioned here but my cruise is Saturday and I think I might have to call. We'd like to set up the day at the beach. Has anyone been to their beach? Is it nice? Is the sand very sharp that you'd need water shoes? Thanks a bunch!

[booboo4031]

I emailed them last night from their website and had an answer this morning... is your spam filter or junk mail filter or firewall blocking them??

[marlo]

I'm not sure, I'm emailing from work so maybe. Maybe I should call them??

[staylor]

My husband booked from work this morning. Thanks to everyone for their help. It was my computer...to many "protection" things on it????? Anyway, thank you Coral Breeze....we are looking forward to out tour!:) :) :)

[staylor]

A special thanks to zydecocruiser...you were most helpful! :)