birdylady Posted July 16, 2010 #1 Share Posted July 16, 2010 Okay, I admit it, I'm not an uber geek or Mega experienced cruiser, but I am Platinum. SO, can anyone tell me why when I tried to sign up for the M&M I got the following message? 'Only purchased reservations can register for Meet & Mingle party.' This happened a couple hours ago when I tried from work. And then again, just now from home. I have my confirmation number. I have validated it shows on RCCL when I sign on (for both hubby & myself) and I have seen my deposit show up on my credit card. I KNOW I didn't wait till final payment on other M&Ms. Anyone have an idea? Thanx, Erika Link to comment Share on other sites More sharing options...
bmarchal Posted July 16, 2010 #2 Share Posted July 16, 2010 Have you checked to make sure the reservation number is correct? I got the same message one time when I used the wrong number with a different sail date. Just a thought. Link to comment Share on other sites More sharing options...
birdylady Posted July 16, 2010 Author #3 Share Posted July 16, 2010 Well, the good news is I'm not as stupid as I was afraid I was. The bad news is I still can't sign up. Hmmmmm I guess I'll either have to wait till tomorrow (or the next day, or the next....) or kill some time on the phone with RCCL. Erika Link to comment Share on other sites More sharing options...
bluey258 Posted July 16, 2010 #4 Share Posted July 16, 2010 Xplora@rccl.com send a email showing what it says. they will fix it. same thing happen to me for my sept cruise. they fix it for me have great cruise Link to comment Share on other sites More sharing options...
IWORK2CRUISE Posted July 17, 2010 #5 Share Posted July 17, 2010 Okay, I admit it, I'm not an uber geek or Mega experienced cruiser, but I am Platinum. SO, can anyone tell me why when I tried to sign up for the M&M I got the following message? 'Only purchased reservations can register for Meet & Mingle party.' This happened a couple hours ago when I tried from work. And then again, just now from home. I have my confirmation number. I have validated it shows on RCCL when I sign on (for both hubby & myself) and I have seen my deposit show up on my credit card. I KNOW I didn't wait till final payment on other M&Ms. Anyone have an idea? Thanx, Erika Did you book your cruise yourself or through a TA? I ran into this just a couple of months ago. I simply could not register for the M&M. like you, I kept getting the message that Only purchased reservations can register for Meet & Mingle party.' We are cruisng on Rhapsody in Sept. and it is the only time that I have not booked directly with RCCL. I went on rccl.com and submitted for help. Next, I received an email from xplora@rccl.com that all was OK and should be able to register. Nope. I emailed for help again and received an email from xplora@rccl.com informing me that they had gone ahead and registered for me. I will hold on to a copy of that just in case. Link to comment Share on other sites More sharing options...
ccruisequeen Posted July 17, 2010 #6 Share Posted July 17, 2010 We booked through TA & waited until we got the confirmation print-out from her. After that, I filled in the M&M form & got through right away Link to comment Share on other sites More sharing options...
rsail203 Posted July 17, 2010 #7 Share Posted July 17, 2010 I still have the same problem with my Celebrity cruise. The Captains Club rep suggested that it may be caused by my booking being part of a group booking through my TA even though I have a legitimate confirmation # from the TA. Link to comment Share on other sites More sharing options...
dirtgirl Posted July 17, 2010 #8 Share Posted July 17, 2010 Okay, I admit it, I'm not an uber geek or Mega experienced cruiser, but I am Platinum. SO, can anyone tell me why when I tried to sign up for the M&M I got the following message? 'Only purchased reservations can register for Meet & Mingle party.' This happened a couple hours ago when I tried from work. And then again, just now from home. I have my confirmation number. I have validated it shows on RCCL when I sign on (for both hubby & myself) and I have seen my deposit show up on my credit card. I KNOW I didn't wait till final payment on other M&Ms. Anyone have an idea? Thanx, Erika Are you in a group booking? If you are, and the deposit is sitting at group level instead of being assigned to individual reservations, that is the message that you will get. By final payment, that will be all adjusted, so I would not worry about it. There may be a sideways way to be registered; otherwise, just wait. ;) Link to comment Share on other sites More sharing options...
Grand Prix Racer Posted July 17, 2010 #9 Share Posted July 17, 2010 Contact the RCCL web desk help department also. Link to comment Share on other sites More sharing options...
MedicKen Posted July 17, 2010 #10 Share Posted July 17, 2010 Is your cruise paid in full? Link to comment Share on other sites More sharing options...
Rare NorbertsNiece Posted July 17, 2010 #11 Share Posted July 17, 2010 Is your cruise paid in full? It doesn't have to be paid in full. So long as a deposit has been paid and a reservation exists then signing up for a M&M should be possible..... I am aware that they may open the lists for M&M at a certain date but trying to sign up too soon would not generate that particular error message. Link to comment Share on other sites More sharing options...
birdylady Posted July 18, 2010 Author #12 Share Posted July 18, 2010 I still have the same problem with my Celebrity cruise. The Captains Club rep suggested that it may be caused by my booking being part of a group booking through my TA even though I have a legitimate confirmation # from the TA. Are you in a group booking? If you are, and the deposit is sitting at group level instead of being assigned to individual reservations, that is the message that you will get. By final payment, that will be all adjusted, so I would not worry about it. There may be a sideways way to be registered; otherwise, just wait. ;) I bet you two are right. All my cruises have been through a TA and this is the only time I've had this problem. But when I spoke with her, she did mention that there was a group number too. So, I guess I'll just have to wait until final payment to sign up, unless RCCL gets back to me and signs us up. Thanx, Erika Link to comment Share on other sites More sharing options...
cruisenfever Posted July 18, 2010 #13 Share Posted July 18, 2010 I bet you two are right. All my cruises have been through a TA and this is the only time I've had this problem. But when I spoke with her, she did mention that there was a group number too. So, I guess I'll just have to wait until final payment to sign up, unless RCCL gets back to me and signs us up. Thanx, Erika Erika, as your TA to get you an email confirmation invoice from RCI then check the booking number on the invoice from them against the invoice from your TA and see if they match. Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted July 18, 2010 #14 Share Posted July 18, 2010 Xplora@rccl.com send a email showing what it says. they will fix it. same thing happen to me for my sept cruise. they fix it for me have great cruise This also worked for me. In fact I tried everthing else and Xplora fixed it!! Link to comment Share on other sites More sharing options...
birdylady Posted July 19, 2010 Author #15 Share Posted July 19, 2010 WAHOOOO!!! xplora@rccl.com replied and got us all fixed. I was able to go in and sign up for the M&M for hubby & I. Thank you ALL for your help. Erika Link to comment Share on other sites More sharing options...
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