knot knormal Posted July 20, 2010 #1 Share Posted July 20, 2010 We have alot of OBC for our upcoming 7 day cruise, from TA and stockholder benefit. We have prepaid our gratuities. If we don't use all the OBC will I get a refund back to my crdit card on file? Link to comment Share on other sites More sharing options...
ramman Posted July 20, 2010 #2 Share Posted July 20, 2010 We have alot of OBC for our upcoming 7 day cruise, from TA and stockholder benefit. We have prepaid our gratuities. If we don't use all the OBC will I get a refund back to my crdit card on file? Unfortunately, no, Celebrity does not refund any unused OBC. :( Link to comment Share on other sites More sharing options...
Gonzo70 Posted July 20, 2010 #3 Share Posted July 20, 2010 The OBC from your TA is likely refundable (assuming it came from their commission and not OBC they are passing on that comes from a Celebrity promotion). OBC from shareholder benefit is use-it-or-lose-it (i.e. not refundable). They are supposed to use up your non-refundable OBC first, and then if you have refundable OBC left at the end of the cruise, you will receive that money back. Link to comment Share on other sites More sharing options...
texkan Posted July 20, 2010 #4 Share Posted July 20, 2010 Had an OBC amt that was refunded back to our credit card by Celebrity. Sailed Solstice April 2010. Link to comment Share on other sites More sharing options...
ISABELLA Posted July 20, 2010 #5 Share Posted July 20, 2010 That is not true. TA's OBC is refundable, shareholder's OBC- is not. Link to comment Share on other sites More sharing options...
Cruisenouvelle Posted July 20, 2010 #6 Share Posted July 20, 2010 Unfortunately, no, Celebrity does not refund any unused OBC. :( Hmmm... we've had unused OBCs credited to our credit card twice.. Link to comment Share on other sites More sharing options...
Gonzo70 Posted July 20, 2010 #7 Share Posted July 20, 2010 Hmmm... we've had unused OBCs credited to our credit card twice.. It depends on the type of OBC. Some is refundable (i.e. OBC out of a TA's commission), some is not (i.e. OBC for booking a cruise on board and shareholder OBC). Link to comment Share on other sites More sharing options...
Bod Posted July 20, 2010 #8 Share Posted July 20, 2010 One option is to go the casino and get chips from the cashier to the value of your notused OBC and charge it to your seapass account. Then go back change up the chips as they always give you it back in cash. :) Link to comment Share on other sites More sharing options...
Gonzo70 Posted July 20, 2010 #9 Share Posted July 20, 2010 One option is to go the casino and get chips from the cashier to the value of your notused OBC and charge it to your seapass account. Then go back change up the chips as they always give you it back in cash. :) You do get hit with a 3% service charge, but that still may be a good option if one has only non-refundable OBC. Link to comment Share on other sites More sharing options...
ramman Posted July 20, 2010 #10 Share Posted July 20, 2010 Hmmm... we've had unused OBCs credited to our credit card twice.. Thanks, apparently my problem, if it can be considered one, is that all of my bookings have been with Celebrity direct, not through a TA, so the only OBC I have received is the credit for booking on board, and the share holders credit. :( Link to comment Share on other sites More sharing options...
ISABELLA Posted July 21, 2010 #11 Share Posted July 21, 2010 One option is to go the casino and get chips from the cashier to the value of your notused OBC and charge it to your seapass account. Then go back change up the chips as they always give you it back in cash. :) Will cost you 3% Link to comment Share on other sites More sharing options...
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