Quampapetet Posted September 6, 2010 #226 Share Posted September 6, 2010 If Carnival took three port days and replaced them with three sea days, and it was for profitability and not something out of their control, I am 100% certain I would cancel just on principle alone. Yeah, that would be terrible! Actually, even just one additional cancellation of a port on this cruise would make me seriously consider cancelling. My TA who is also the group leader and my best friend actually did say she looked into what the cost of the Princess cruise would be and would be fine with changing to that one if everybody else agreed with it, but she figured it wouldn't work well for me. You reach a point where the fun and excitement of a cruise is just not worth being treated like a bag of dirt. But they have only canceled one port for profitability so I would just feel like a cupful of dirt. Like you I would still go but would resent them from now on. I have been sailing NCL more and more and stuff like that will keep me from booking with Carnival in the future (much as I like talking about it here :)) Yeah. I wish that, like somebody else said, if they were going to cancel Dominica, have done it just on cruises that aren't bookable yet instead of disappointing thousands of ppl who have already booked. Although, for the sake of the ppl of Dominica, I wish they would keep the Victory going there for a very long time to come. Link to comment Share on other sites More sharing options...
VictoryLover2 Posted September 6, 2010 Author #227 Share Posted September 6, 2010 Yeah. I wish that, like somebody else said, if they were going to cancel Dominica, have done it just on cruises that aren't bookable yet instead of disappointing thousands of ppl who have already booked. Although, for the sake of the ppl of Dominica, I wish they would keep the Victory going there for a very long time to come. AMEN.... I have a friend in Dominica and the chatter there is the "HIGH" season will make a small dent to them... but the VICTORY was the only ship that stopped during the "LOW" season when most ships have gone elsewhere.... then the loss will hurt much deaper..... this is much more than fuel or "complaints of no sea days". Link to comment Share on other sites More sharing options...
VictoryLover2 Posted September 6, 2010 Author #228 Share Posted September 6, 2010 :mad::confused::mad: And to add Insult to Injury, as of November 2010 the "Carnival Corporation" had ADDED Dominica on their Holland America itinerary for the Maasdam November - March. :mad::confused::mad: Link to comment Share on other sites More sharing options...
wesheltonj Posted September 6, 2010 #229 Share Posted September 6, 2010 I looked at the Corp site, and sure enough a bean counter is in charge of Carnival Lines. That says it all. Link to comment Share on other sites More sharing options...
Gary72 Posted September 6, 2010 #230 Share Posted September 6, 2010 on Dec. 19. It still has Dominica. I am researching the other ports vis a vis the Victory ports... Link to comment Share on other sites More sharing options...
Gary72 Posted September 6, 2010 #231 Share Posted September 6, 2010 I don't see any Maasdam cruise in December going to Dominica. Are you sure you didn't mean the Dominican Republic? Link to comment Share on other sites More sharing options...
SyrRealtor Posted September 6, 2010 #232 Share Posted September 6, 2010 will there be a credit for the "port charges" not incurred at Dominica? Link to comment Share on other sites More sharing options...
VictoryLover2 Posted September 6, 2010 Author #233 Share Posted September 6, 2010 I don't see any Maasdam cruise in December going to Dominica. Are you sure you didn't mean the Dominican Republic? From vacations to go . com ..... November sailing stops Sunday 7 November, Mid-November sailing stops Wednesday 1 December, January 7 sailing stops Wednesday 12 January AND Saturday 22 January, February 11 sailing stops Wednesday 16 February & February 21 or March 18 sailing stops 23 March. Link to comment Share on other sites More sharing options...
VictoryLover2 Posted September 6, 2010 Author #234 Share Posted September 6, 2010 will there be a credit for the "port charges" not incurred at Dominica? I hope we will get an On-Board-Credit..... See you on the ship in January!! Brookie & Ed :D Link to comment Share on other sites More sharing options...
WishIwasOutThereNOW Posted September 6, 2010 #235 Share Posted September 6, 2010 They are not just skipping Dominica, they are moving away from just a 7 day cruise itinerary. My guess as others have pointed out is that this all has to do with money. Dominica must not be generating the revenue Carnival wanted or expected. http://www.carnival.com/region_detail.aspx?subregioncode=cs i kinda like they way this one looks SHIP: CARNIVAL VICTORY PORTS OF CALL: Close block ITINERARY DayPortArriveDepartMonday, Jan 01 San Juan, Puerto Rico 10:00pmTuesday, Jan 02 St. Thomas, Usvi7:00am5:00pmWednesday, Jan 03 Dominica10:00am6:00pmThursday, Jan 04 Barbados8:00am5:00pmFriday, Jan 05 St. Lucia, WI8:00am5:00pmSaturday, Jan 06 St Kitts, WI8:00am6:00pmSunday, Jan 07 St. Maarten, NA7:00am5:00pmMonday, Jan 08 Fun Day At Sea Tuesday, Jan 09 San Juan, Puerto Rico7:00am sorry, copy and paste didnt work right. it's an 8 day from SJ starting 1jan11. same route as now, but a day at sea between st martin and SJ on the return. Link to comment Share on other sites More sharing options...
pokergirl34 Posted September 6, 2010 #236 Share Posted September 6, 2010 I received notice today via an answering machine message. No mention of OBC or 24 hour window to cancel. We won't be canceling, however, I will be contacting Carnival to request a refund of (or OBC equal to) the port taxes we paid for Dominica. Link to comment Share on other sites More sharing options...
GLENANDT Posted September 6, 2010 #237 Share Posted September 6, 2010 This is BS. My hubby and I booked this cruise because of it's port heavy schedule. We have been so committed to Carnival we even got married on the Legend.... We're planning on a 5 year vowel renewal on the Legend...........that probably won't happen now...CARNIVAL....LISTEN Link to comment Share on other sites More sharing options...
pittypat Posted September 6, 2010 #238 Share Posted September 6, 2010 We are on this cruise during Spring Break in March. I also think at the least we should receive an on board credit! pittypat Link to comment Share on other sites More sharing options...
cruisingcouple2008 Posted September 7, 2010 #239 Share Posted September 7, 2010 you will surely all receive obcs for port charges, but looking for any other credit for you disappointment will surely not happen. They reserve the right to change itinerary. It doesnt make me happy either and hope it doesnt happen to us before hand, but i can tell you we have been waved off or not docked on three sailings so far and you can see how many we have been on Link to comment Share on other sites More sharing options...
Interrogation Room Posted September 7, 2010 #240 Share Posted September 7, 2010 Our of Dominica? And I thought that Carnival was the fun ship:confused::confused::confused: Link to comment Share on other sites More sharing options...
dutchiegirl6 Posted September 8, 2010 #241 Share Posted September 8, 2010 I'm so disappointed that Dominica has been removed. It is one of my favorite ports and part of the reason we were going on this cruise. We also don't care very much for sea days. I wonder if the cost of the cruise will come down after this? Probably not. Bad move Carnival!!!!! Link to comment Share on other sites More sharing options...
gone_cruisin Posted September 9, 2010 #242 Share Posted September 9, 2010 Well I have gotten several different answers to whether or not we will be getting a credit for the fees/taxes. Answer 1: .......... Please be advised that compensation is not being extended for the change in itinerary. In order to remain consistent and fair with all of our affected guests, no exceptions can be made. As your booking is outside of the penalty phase, you do have the option to cancel your reservation and receive a full refund. We do not wish for you to change your cruise vacation plans, however we understanding and respect your decision should you choose to do so. Please note, however, that your booking will be in penalty as of September 7, 2010. ........ Answer 2: Thank you for contacting Carnival Cruise Lines. We appreciate the opportunity to be of assistance. We are going to refund the taxes as an onboard credit, the system will automatically do that a couple days before the sailing. We hope this information is helpful. If there is anything else we can do for you please don't hesitate to ask. Answer 3: Thank you for your email. Your reservation is currently priced as follows: Cruise fare - $XXX.00 per person Cruise fees - $63.26 per person The sailing currently has cruise fees at $67.61 per person, higher than the cruise fees you are presently booked at. It's anyone's guess as to what will happen. I'm not happy with Carnival right now from getting the run around. I can deal with the port cancellation, but not the ignorance of the employees. Link to comment Share on other sites More sharing options...
lulu13 Posted September 9, 2010 #243 Share Posted September 9, 2010 :(I spoke to my Carnival rep yesterday, and asked about any credit for them dropping this port, and I was told there would not be any. I am sailing on Dec. 5, 2010. Link to comment Share on other sites More sharing options...
$cruise$ Posted September 10, 2010 #244 Share Posted September 10, 2010 As of November 2, 2010 Carnival is pulling the port of Dominica from the VICTORY's itinerary!!!!! After Carnival refused to return my port charges or provide me the any other compensation. I cancelled and booked with Celebrity on the Summit and will still port in Dominica on the same day. I am done with Carnival, this was horrible customer service. I asked why if i booked my cruise in February at that price, when it comes time to return the port charges why are they subject to todays price. if they happened to be lower we still wouldn't get a refund. They have made two changes to this itinerary and i think they are doing the old bait and switch on us. I am paid about $180 dollars more but i am happy with my decision to switch cruise lines. Link to comment Share on other sites More sharing options...
jpg1747 Posted September 10, 2010 #245 Share Posted September 10, 2010 I'm not cutting off my nose to spite my face. I'm happy with all of the remaining ports on this cruise. I checked the ports for my 3 other choices - Celebrity, RCCL and Princess - and there are ports on each one that I don't want to go to on this cruise. Plus it would cost me more money. Link to comment Share on other sites More sharing options...
ClCB0911 Posted September 10, 2010 #246 Share Posted September 10, 2010 Hi, just tried to confirm the route change with Carnival. At least the ones on the phone in Germany are still completely unaware (but probably information takes a bit longer to travel over the Atlantic...) I hope they do not cancel the stop - we are booked on the Victory in November, and have especially booked because of the itinerary :mad: Victory is on Dry Dock Nov 7, and 14 starting on salling 21 nov ( thanksgiving) starts the new itinerary w/out Dominica!!!! Sorry! Link to comment Share on other sites More sharing options...
Quampapetet Posted September 10, 2010 #247 Share Posted September 10, 2010 My TA said Carnival said the port fees are only about $10/person, so they won't be refunding them. But, if you add that up for all the ppl onboard, that's an extra ~$21,000 in Carnival's pocket PER CRUISE. Seeing as there's no more Victory beginning mid-November until whenever you can't book anymore (I'm booked for February and I know there's plenty more cruises after that which can be booked), that's a whole lotta dough added to Carnival's pockets!! (Can I be Carnival for a day?!?! I'd love an extra $21,000 in my bank acc't!) Link to comment Share on other sites More sharing options...
Indy Island Hopper Posted September 13, 2010 #248 Share Posted September 13, 2010 We're on the Victory the week of 12/5/10. Look for me on Tuesday that week. I'll have my " I was to be in Dominica today but instead all I got is this lousy T-shirt" on. If you go, let them know, but have fun with it. No one wants a bunch of angry passengers on their ship with them. I know I don't!!!! Link to comment Share on other sites More sharing options...
Deckhandoug Posted September 13, 2010 #249 Share Posted September 13, 2010 Hi *****, Thank you for your email. Thank you for contacting us to provide your feedback regarding the change of itinerary for the CARNIVAL VICTORY sailing 11/21/10. We appreciate the opportunity to respond to our guests' comments. We realize many vacations are chosen because of a specific itinerary and regret any disappointment caused as a result of the changes made to your itinerary. Please understand that the decision to change an itinerary is difficult and generally undertaken as a last resort to ensure the safety and comfort of our guests. We do want to assure you that this is not what we would have wished for you to experience during your cruise vacation. When possible, Carnival notifies guests or their travel agents of any changes to the ports of call. However, if the itinerary change occurs when notification is not possible, we make every attempt to provide a substitute port. Should another port not be available, guests will have $20.00 per person onboard credit applied to their Sail & Sign account during their sailing. We hope you will consider joining us on a future Carnival cruise and should you have additional questions, please feel free to contact us. If there is anything else we can do for you please don't hesitate to ask. Cordially ******** ******* Guest Solutions│Carnival Cruise Lines groupsales@carnival.com │ 1-800-438-6744 --- Original Message --- From: ************************* Received: 9/5/10 11:18:45 AM EDT To: IMC Guest Info <guestinfo@carnival.com> Subject: Other/General Information I see you have changed my Carnival Victory cruise by dropping Dominica. Why have you not contacted me about this? I am NOT very happy about this, the port a day schedule is why we have booked the VICTORY Booking Number: ********* Contact Type: Already Booked Link to comment Share on other sites More sharing options...
rka_99 Posted September 13, 2010 #250 Share Posted September 13, 2010 We're on the Victory the week of 12/5/10. Look for me on Tuesday that week. I'll have my " I was to be in Dominica today but instead all I got is this lousy T-shirt" on. If you go, let them know, but have fun with it. No one wants a bunch of angry passengers on their ship with them. I know I don't!!!! Thats funny, my wife and I are on that same cruise, you should make a few extra shirts. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.