Help with a UK contact number

[Rapunzal]

Hello,

 

I'm hoping that some kind soul out there can help me contact Seabourn Customer Services in the UK regarding an on-board deposit I made on Seabourn Spirit in October 2009. I have tried calling the 0845 number and just get put on hold for ages, I have also filled in a contact form and heard nothing from them - the last time I called the 0845 number it was over an hour! Could someone give me a telephone number where I can speak to someone about a refund of my on-board deposit?

 

Many thanks and ever hopeful!

Rapx :)

[BristolGolfer]

Hi

 

I have found Jane at the email address below to be very helpful.

 

Remove spaces (added to respect her security from online email harvesters) before and after the dots(.)

 

Jane . O'Callagham@carnivalukgroup . com

 

Hope this helps.

[Rapunzal]

Thank you BristolGolfer will let you know if I'm successful :)

[writer100]

Hello,

 

I'm hoping that some kind soul out there can help me contact Seabourn Customer Services in the UK regarding an on-board deposit I made on Seabourn Spirit in October 2009. I have tried calling the 0845 number and just get put on hold for ages, I have also filled in a contact form and heard nothing from them - the last time I called the 0845 number it was over an hour! Could someone give me a telephone number where I can speak to someone about a refund of my on-board deposit?

 

Many thanks and ever hopeful!

Rapx :)

Rapunzal, you might also wish to send a copy of ypur email , immediately or later, to seabournclub@seabourn.com. My only contact with Seabourn in the U.K. was when i sent a referral coupon to a first time cruiser there, and the local office simply refused to acknowledge either the referral coupon or her existence. She eventually achieved a positive resolution by contacting the Blue Lagoon folks in Miami.

I trust this tale will not have a Grimm ending.