missingmaui Posted December 18, 2010 #1 Share Posted December 18, 2010 Has anyone completed their online check-in recently? I've been trying for a few weeks for our 2/20/11 cruise. I'm going to call NCL to see if there is a system-wide issue, but wanted to check here to see if anyone had a quick fix first. I know that their website is really buggy- it took months for me to be able to log in without an error message! I just got the e-mail that my e-Docs would be ready whenever I completed the online check-in, so I need to get it done. Thanks! :D Link to comment Share on other sites More sharing options...
fergusonvt Posted December 18, 2010 #2 Share Posted December 18, 2010 Has anyone completed their online check-in recently? I've been trying for a few weeks for our 2/20/11 cruise. I'm going to call NCL to see if there is a system-wide issue, but wanted to check here to see if anyone had a quick fix first. I know that their website is really buggy- it took months for me to be able to log in without an error message! I just got the e-mail that my e-Docs would be ready whenever I completed the online check-in, so I need to get it done. Thanks! :D I had an error on their site after I had completed the on-line check-in. I booked in July for our 1/1 cruise and completed the online check-in immediately after. About a month ago I was checking prices and logged in and saw the online check-in wasn't completed. I reviewed everything and nothing was missing so I called their tech support who told me they were having problems and to check back in the morning. The next morning everything was fine. I would suggest you call their tech support and tell them exactly what is going on. I logged in earlier today and everything was fine but I tend to check it daily now just in case. Link to comment Share on other sites More sharing options...
missingmaui Posted December 19, 2010 Author #3 Share Posted December 19, 2010 I had an error on their site after I had completed the on-line check-in. I booked in July for our 1/1 cruise and completed the online check-in immediately after. About a month ago I was checking prices and logged in and saw the online check-in wasn't completed. I reviewed everything and nothing was missing so I called their tech support who told me they were having problems and to check back in the morning. The next morning everything was fine. I would suggest you call their tech support and tell them exactly what is going on. I logged in earlier today and everything was fine but I tend to check it daily now just in case. Thank you! After a weeks of trying, I finally got it done. About 30 minutes after I posted, I decided to try one more time. Now that I complained publicly about it, of course it would work :rolleyes: ... As long as it's done, I'm a happy cruiser! Thanks for your help. Link to comment Share on other sites More sharing options...
CruisinMaterial Posted December 20, 2010 #4 Share Posted December 20, 2010 The online department has been experiencing some issues lately... my booking has consistently been there and within the last month disappeared and now is back after a call to the tech department. Very weird! :cool: Either way it's resolved and I'm free to cruise!!! :D Link to comment Share on other sites More sharing options...
fin Posted December 20, 2010 #5 Share Posted December 20, 2010 Their website has been a disgrace for many years. They do not seem to care, which is odd, given their seeming target demographic. I seriously wonder how many sales it loses for them. Link to comment Share on other sites More sharing options...
cmdchiefthom Posted December 20, 2010 #6 Share Posted December 20, 2010 I checked in online a couple of hours ago for our Epic cruise in April, without any problems.:) Link to comment Share on other sites More sharing options...
silkhair1 Posted December 21, 2010 #7 Share Posted December 21, 2010 It is hit or miss for me usually. I use AOL and everything seems to have issues with that, so I use explorer and usually it is fine! I am just used to it by now! I am happy it is resolved for you! Link to comment Share on other sites More sharing options...
kwahl1 Posted December 21, 2010 #8 Share Posted December 21, 2010 I too had problems, called the 866-625-1160 number and they fixed it in seconds. DO NOT use nick names when you register for myncl. I had registerd my name as K-E-N instead of what my TA used (and my passport) K-E-N-N-E-T-H. That was the fix, presto.:D Link to comment Share on other sites More sharing options...
Blaze_beingBlaze Posted June 12, 2016 #9 Share Posted June 12, 2016 I too had problems, called the 866-625-1160 number and they fixed it in seconds. DO NOT use nick names when you register for myncl. I had registerd my name as K-E-N instead of what my TA used (and my passport) K-E-N-N-E-T-H. That was the fix, presto.:D I have tried several browsers but still get an invalid sail date msg. I guess I call for each item and excursion, NOT. I have 3 more months before I need to cancel for a full refund. See how it goes. Link to comment Share on other sites More sharing options...
rvsullivan Posted June 12, 2016 #10 Share Posted June 12, 2016 (edited) I have tried several browsers but still get an invalid sail date msg. I guess I call for each item and excursion, NOT. I have 3 more months before I need to cancel for a full refund. See how it goes. You found a six year old post to bring back to life? If you have a sail date message I think a call is in order. What is the date of your cruise and what ship? I see it's a Panama Canal cruise, 8 months away. Probably a bit early for dining and excursions yet. Edited June 12, 2016 by rvsullivan Link to comment Share on other sites More sharing options...
StolidCruiser Posted June 12, 2016 #11 Share Posted June 12, 2016 I love a good zombie thread. This one ranks right up there. Link to comment Share on other sites More sharing options...
NMLady Posted June 12, 2016 #12 Share Posted June 12, 2016 I have tried several browsers but still get an invalid sail date msg. I guess I call for each item and excursion, NOT. I have 3 more months before I need to cancel for a full refund. See how it goes. The reply that you quoted is more than 5 years old!! You should have started a 'new' thread stating your problem. Link to comment Share on other sites More sharing options...
Quilting_Cruiser Posted June 12, 2016 #13 Share Posted June 12, 2016 The reply that you quoted is more than 5 years old!! You should have started a 'new' thread stating your problem. Maybe this is what "being Blaze" is all about. ;);) I was about to respond--not realizing it's a zombie thread--that I checked in the other day with no problem. :D Link to comment Share on other sites More sharing options...
punkincc Posted June 12, 2016 #14 Share Posted June 12, 2016 The reply that you quoted is more than 5 years old!! You should have started a 'new' thread stating your problem. Generally true, but in the case of NCL website issues, a problem from 2010 is just as relevant today as it was then unfortunately. Although, there was a very recent thread about MyNCL problems she could have pulled up instead.;). Link to comment Share on other sites More sharing options...
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