NCL.com Online Check-in issues

[missingmaui]

Has anyone completed their online check-in recently? I've been trying for a few weeks for our 2/20/11 cruise. I'm going to call NCL to see if there is a system-wide issue, but wanted to check here to see if anyone had a quick fix first. I know that their website is really buggy- it took months for me to be able to log in without an error message! I just got the e-mail that my e-Docs would be ready whenever I completed the online check-in, so I need to get it done. Thanks! :D

[fergusonvt]

Has anyone completed their online check-in recently? I've been trying for a few weeks for our 2/20/11 cruise. I'm going to call NCL to see if there is a system-wide issue, but wanted to check here to see if anyone had a quick fix first. I know that their website is really buggy- it took months for me to be able to log in without an error message! I just got the e-mail that my e-Docs would be ready whenever I completed the online check-in, so I need to get it done. Thanks! :D

 

I had an error on their site after I had completed the on-line check-in. I booked in July for our 1/1 cruise and completed the online check-in immediately after. About a month ago I was checking prices and logged in and saw the online check-in wasn't completed. I reviewed everything and nothing was missing so I called their tech support who told me they were having problems and to check back in the morning. The next morning everything was fine. I would suggest you call their tech support and tell them exactly what is going on. I logged in earlier today and everything was fine but I tend to check it daily now just in case.

[missingmaui]

I had an error on their site after I had completed the on-line check-in. I booked in July for our 1/1 cruise and completed the online check-in immediately after. About a month ago I was checking prices and logged in and saw the online check-in wasn't completed. I reviewed everything and nothing was missing so I called their tech support who told me they were having problems and to check back in the morning. The next morning everything was fine. I would suggest you call their tech support and tell them exactly what is going on. I logged in earlier today and everything was fine but I tend to check it daily now just in case.

 

 

Thank you! After a weeks of trying, I finally got it done. About 30 minutes after I posted, I decided to try one more time. Now that I complained publicly about it, of course it would work :rolleyes: ... As long as it's done, I'm a happy cruiser! Thanks for your help.

[CruisinMaterial]

The online department has been experiencing some issues lately... my booking has consistently been there and within the last month disappeared and now is back after a call to the tech department. Very weird! :cool: Either way it's resolved and I'm free to cruise!!! :D

[fin]

Their website has been a disgrace for many years. They do not seem to care, which is odd, given their seeming target demographic. I seriously wonder how many sales it loses for them.

[cmdchiefthom]

I checked in online a couple of hours ago for our Epic cruise in April, without any problems.:)

[silkhair1]

It is hit or miss for me usually. I use AOL and everything seems to have issues with that, so I use explorer and usually it is fine! I am just used to it by now! I am happy it is resolved for you!

[kwahl1]

I too had problems, called the 866-625-1160 number and they fixed it in seconds. DO NOT use nick names when you register for myncl. I had registerd my name as K-E-N instead of what my TA used (and my passport) K-E-N-N-E-T-H. That was the fix, presto.:D

[Blaze_beingBlaze]

I too had problems, called the 866-625-1160 number and they fixed it in seconds. DO NOT use nick names when you register for myncl. I had registerd my name as K-E-N instead of what my TA used (and my passport) K-E-N-N-E-T-H. That was the fix, presto.:D

I have tried several browsers but still get an invalid sail date msg. I guess I call for each item and excursion, NOT. I have 3 more months before I need to cancel for a full refund. See how it goes.

[rvsullivan]

I have tried several browsers but still get an invalid sail date msg. I guess I call for each item and excursion, NOT. I have 3 more months before I need to cancel for a full refund. See how it goes.

 

You found a six year old post to bring back to life? If you have a sail date message I think a call is in order. What is the date of your cruise and what ship? I see it's a Panama Canal cruise, 8 months away. Probably a bit early for dining and excursions yet.

Edited June 12, 2016 by rvsullivan

[StolidCruiser]

I love a good zombie thread. This one ranks right up there.

[NMLady]

I have tried several browsers but still get an invalid sail date msg. I guess I call for each item and excursion, NOT. I have 3 more months before I need to cancel for a full refund. See how it goes.

 

The reply that you quoted is more than 5 years old!! You should have started a 'new' thread stating your problem.

[Quilting_Cruiser]

The reply that you quoted is more than 5 years old!! You should have started a 'new' thread stating your problem.

 

Maybe this is what "being Blaze" is all about. ;);)

 

I was about to respond--not realizing it's a zombie thread--that I checked in the other day with no problem. :D

[punkincc]

The reply that you quoted is more than 5 years old!! You should have started a 'new' thread stating your problem.

 

 

Generally true, but in the case of NCL website issues, a problem from 2010 is just as relevant today as it was then unfortunately. Although, there was a very recent thread about MyNCL problems she could have pulled up instead.;).