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I contacted the Sheraton about day passes...


Keri's Cruisin'

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Just an FYI. We will be in Nassau next week on Wed March 16th right in the midst of springbreak week and I wanted to know if we would be able to get day passes to the Sheraton before we took the bus/taxi out there so I emailed them to double check. Here is my email to them and their response to me:

 

ME:

Will be in Nassau next Wednesday March 16th just for the day via cruise ship and would like to use your facilities on the day pass for $25.00 I understand this is during “springbreak” and just wanted to know if you will be allowing day passes on this particular date before we take a cab out to your hotel? It will be myself and my 14 and 20 year son. Please let me know if the day pass will be available on this day. Thanks in advance.

 

Them:

Hello.

Day passes are available for Cruise Ship visitors.

Warm regards

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Just an FYI. We will be in Nassau next week on Wed March 16th right in the midst of springbreak week and I wanted to know if we would be able to get day passes to the Sheraton before we took the bus/taxi out there so I emailed them to double check. Here is my email to them and their response to me:

 

ME:

Will be in Nassau next Wednesday March 16th just for the day via cruise ship and would like to use your facilities on the day pass for $25.00 I understand this is during “springbreak” and just wanted to know if you will be allowing day passes on this particular date before we take a cab out to your hotel? It will be myself and my 14 and 20 year son. Please let me know if the day pass will be available on this day. Thanks in advance.

 

Them:

Hello.

 

Day passes are available for Cruise Ship visitors.

 

Warm regards

 

Take a copy of your email with you.. Last year they said the same thing and turned people away.

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Well, they were just a wealth of information. I can really feel their overdeveloped sense of customer service, oozing through that email.

LOL!!!

 

You are right. Problem is, that most hotels in nassau are lacking customer service and communication skills. (with the exception of the Hilton, I might add).

This is why I caution about taking their word on things.

At any moment during the day, the manager can cut off day passes due to occupancy, overcrowdiing, wedding parties etc. Noone knows this in advance, and not everyone is told when this happens. The asst. Manager may not even know. It's crazy.

 

So the front desk may have one bit of information, reservations another and the 800# staff another. So I never trust what is said, and always bring proof with me.

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  • 2 weeks later...

Hi all,

 

Just got back from NCL Jewel. I was worried that the Sheraton would sell out of day passes, but it wasn't at all! We arrived around 10AM and paid $25 each for use of pools, beach (with umbrella and chairs) and water sports (kayaks, giant slide, etc). I was nervous that it was going to sell out the morning we arrived, so I opted to take a $15 taxi for my husband and I. I highly suggest to USE THE JITNEY #10 instead! We took it home, and it was a super quick trip. Definitely a money saver at $1.25 per person. Just ask any taxi driver to point you in the direction. One guy even asked me "How did you know about the #10? You must've been here before."

 

Most of the Spring Breakers were next door at the Wyndham. They had a full on beach party going on when we walked over with a DJ. The Sheraton also had a soccer field and volleyball court on the beach.

 

If you go to the Sheraton, bring water and drinks! Either fill a bottle before you get off the shop or buy one downtown first. Bottles of soda were $3.00 and large bottles of water were $4.50.

 

I highly suggest the Sheraton. It was one of my favorite places!

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Hi all,

 

Just got back from NCL Jewel. I was worried that the Sheraton would sell out of day passes, but it wasn't at all! We arrived around 10AM and paid $25 each for use of pools, beach (with umbrella and chairs) and water sports (kayaks, giant slide, etc). I was nervous that it was going to sell out the morning we arrived, so I opted to take a $15 taxi for my husband and I. I highly suggest to USE THE JITNEY #10 instead! We took it home, and it was a super quick trip. Definitely a money saver at $1.25 per person. Just ask any taxi driver to point you in the direction. One guy even asked me "How did you know about the #10? You must've been here before."

 

Most of the Spring Breakers were next door at the Wyndham. They had a full on beach party going on when we walked over with a DJ. The Sheraton also had a soccer field and volleyball court on the beach.

 

If you go to the Sheraton, bring water and drinks! Either fill a bottle before you get off the shop or buy one downtown first. Bottles of soda were $3.00 and large bottles of water were $4.50.

 

I highly suggest the Sheraton. It was one of my favorite places!

 

Glad you had a great time.

BUT... Sheraton frowns on bring outside beverages and food, so if you are going to bring a water bottle, stash it in your beach bag. There are signs as you exit the lobby.. no food or drink..

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We will be there 2 weeks from today. How is the beach at the Sheraton???? Is there any place to do any snorkeling??? I need to get my "water fun" as we will be on the Liberty to Spain with no place to do any swimming for the next 2 weeks....

 

Thanks for the info on the jittney

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Hi all,

 

Just got back from NCL Jewel. I was worried that the Sheraton would sell out of day passes, but it wasn't at all! We arrived around 10AM and paid $25 each for use of pools, beach (with umbrella and chairs) and water sports (kayaks, giant slide, etc). I was nervous that it was going to sell out the morning we arrived, so I opted to take a $15 taxi for my husband and I. I highly suggest to USE THE JITNEY #10 instead! We took it home, and it was a super quick trip. Definitely a money saver at $1.25 per person. Just ask any taxi driver to point you in the direction. One guy even asked me "How did you know about the #10? You must've been here before."

 

Most of the Spring Breakers were next door at the Wyndham. They had a full on beach party going on when we walked over with a DJ. The Sheraton also had a soccer field and volleyball court on the beach.

 

If you go to the Sheraton, bring water and drinks! Either fill a bottle before you get off the shop or buy one downtown first. Bottles of soda were $3.00 and large bottles of water were $4.50.

 

I highly suggest the Sheraton. It was one of my favorite places!

Daizie45 - we also are thinking about the Sheraton day pass when we cruise in April. Was there an extra charge for the kayaks, water slide, etc.? Were they pretty readily available? What other water sports did they have? Sounds like you had a great time there!

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No extra charge for use of all water sports equipment - kayaks with life vests, giant slide, paddle boats, etc.

 

We were really lucky. Nassau was in the lower 80's that day. There were tons of people in the water. There is also a heated pool with a swim up bar and a hot tub. Towels are included in the $25 per person charge.

 

The water was very clear! Good for snorkeling. You could always walk to the Wyndham where drinks are a little bit cheaper.

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We will be in Nassau the week before Easter. We're looking at getting a day pass for a relaxing day at a pool and beach. The Sheraton seems to fit our tastes. It's me, DH and two DD, 13 and 16. I'm wondering about a menu for lunch. Has anyone had lunch there? (I'm hoping to not have to spend too much on food/beverages.) The property seems to have several choices for dining. Any info would be appreciated! Thanks...

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Has anyone ever gone to the Sheraton and there weren't passes available? Does that happen often?

 

Doesn't happen often, but it does happen.

Last year they restricted day passes during spring break and when they are at capacity.

 

They don't want their guests to be bothered by too many outsiders.

 

Wyndham is available next door if that happens

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I wrote them, and this is the reply I got:

 

(some notables -- day passes are half price for those under 18 -- each add'l person for a day room is $18pp, it used to be $10pp, so they must have raised the rates)

 

Hello,

 

Thank you for inquiring about our Day Use room; at the Sheraton Nassau Beach Resort

 

Day Passes rate as follows:

 

· DAY PASS without room is $25.00 per adult; $12.50 per child under 18 years

 

· ROOM ONLY Day Use rate is $99.00 for 2 adults. Each additional person is $18.00

 

· DAYLUNCH with Room is $145.00 which includes Lunch for 2 adults.

 

The Beach and Pool experience will cover cost for towels, chairs, umbrellas and NON-MOTORIZED water sports, equipment only

 

Day use rate includes Taxes and Gratuities .Day use rooms are available between 7 a.m. to 7 pm, based on availability

 

Day passes with room can be booked in advance. A credit card will be required at time of booking, to guarantee the reservation

 

Day passes without room can be booked on the day of arrival.

 

Taxis are available for you at the Ship Pier

 

The Hotel is about 12 minutes away from the Ship Port

 

We would love to have you come, and experience our Beautiful Resort

 

Warm regards

Gloria A. Mitchell

Reservations Agent

t — 242.327.6000 x 860190 f — 242.327.5968

SHERATON NASSAU BEACH RESORT

West Bay St, Nassau Bahamas, N-4914

sheraton.com/Nassau

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Scubagirrl, you seem to have all the answers. so, can you help me?

 

I am going with my wife and 2 boys, aged 12 & 16. If I do the Sheraton, should I take a cab from the pier? Is the slide big enough tha tthe boys will like it? I am going to be there on April 6, is that still spring break, and will they stop selling the day passes? If that happens, can I walk to the Wyndham?

 

Thanks for any and all help!!!

 

Jack

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We are thinking of the getting a day pass at the Sheraton also. How much is a cab ride to the resort?

 

Jack

 

I've read it's about $5 per person

 

(that's just from me reading here...not speaking from personal experience)

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Scubagirrl, you seem to have all the answers. so, can you help me?

 

I am going with my wife and 2 boys, aged 12 & 16. If I do the Sheraton, should I take a cab from the pier? Is the slide big enough tha tthe boys will like it? I am going to be there on April 6, is that still spring break, and will they stop selling the day passes? If that happens, can I walk to the Wyndham?

 

Thanks for any and all help!!!

 

Jack

 

There's no slide at the Sheraton.. it's at the Wyndham.. (Picture below).

 

To get to the sheraton just hop on the #10 jitney(bus) for $1.25 and tell the driver where you want to get off.

 

If there's a problem with the sheraton, wyndham is next door. A 5 min walk

 

USUALLY, you can use both properties, but when it's crowded with spring breakers.. not so much..

Sheraton tries to keep their property in control.. that's why they sometimes invoke restrictions.

 

2103151480088662436S500x500Q85.jpg

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Just wondering what a day room is like? Is it just like renting a regular room?

If you rent it what is the timeframe you can be in it? We get to port at 10am and are there until late.

 

It's an unsold room.

I believe you have to be out by 7pm. Not 100% sure.. That doesn't mean you can't still enjoy the bar/ casino etc at the hotel.. They are open to the public. The lobby bar sometimes has kareoke, local bands, DJ etc. depends on the nite.

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There's no slide at the Sheraton.. it's at the Wyndham.. (Picture below).

 

To get to the sheraton just hop on the #10 jitney(bus) for $1.25 and tell the driver where you want to get off.

 

If there's a problem with the sheraton, wyndham is next door. A 5 min walk

 

USUALLY, you can use both properties, but when it's crowded with spring breakers.. not so much..

Sheraton tries to keep their property in control.. that's why they sometimes invoke restrictions.

 

2103151480088662436S500x500Q85.jpg

 

Thank you for your help!

 

Can you tell me if April 6 is considered Spring Break time? How long will it take for the #10 to get us to the Sheraton? If we pick the Sheraton, are the pools are good for teenage boys?

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Doesn't happen often, but it does happen.

Last year they restricted day passes during spring break and when they are at capacity.

 

They don't want their guests to be bothered by too many outsiders.

 

Wyndham is available next door if that happens

 

 

scuba girl...

 

would you recommend the sheraton over the wyndham...other than the buffet at wyndham is there really much difference????

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