Confused about Platinum?

[Tom-n-Cheryl]

I got one of these cards once because they ran out of the regular platinum one and I hate to get my card replaced onboard. It was nice to have at least for part of a cruise! I have a few more cruises to go before I get hit the real milestone level!

 

LOL - and they have, a couple of times, had to give me a Platinum card onboard when they ran out of the Milestone ones! Early on in the program, it was as easy as placing a sticker on the card (even though they managed to periodically run out of those as well...)! :rolleyes:

 

 

Tom

[iluvdoxies]

Yep - from your 10th to your 24th sailing (that is FOURTEEN cruises) your status remains the same, after seeing a BUMP in status at the second and tenth sailings. On the 25th (and beyond) sailing/s you are given a white background Milestone card. You receive the 25% OBC (based on your individual cruise fare prior to fees/taxes) on/after your 25th sailing - ONE TIME. Then you have to wait until your 50th sailing until the next perk - which is then 50% OBC. Between the cruise fare, specialty meals, casino, etc... it's pretty easy to spend $5,000 per cruise - so after 25 or 50 sailings, you have a chunk of change "invested" in your vacation experience! From that standpoint, I feel it's wise for Carnival to do their best to retain the frequent cruiser.

 

http://tom-n-cheryl.smugmug.com/CRUISES/VH1-Best-Cruise-Ever-Carnival/i-W6QvNMt/0/M/CCF0503201100000-M.jpg[/img

 

 

Good question - one to which I don't have an answer, though my skeptical thought is that it's not very (if at all) significant. I look forward to hear of others use and evaluation of this perk.

 

Tom

 

I agree ! WE are not booking any more CCL cruises till improvements are made - esp for cruise 26-49.

 

We have both written with suggestions and have yet to get a response. GUess we are not important enough.

[Tom-n-Cheryl]

...

 

We have both written with suggestions and have yet to get a response. GUess we are not important enough.

 

You would think someone with dozens of cruises would AT LEAST receive a nice form letter in response!! ;)

 

Tom

[Chief Cruiser]

From Carnival's FAQs:

 

What are the benefits of being a Platinum guest?

Past Guest Recognition Program - Platinum Guest Level Benefits

Available exclusively to Platinum Guest cardholders who have sailed aboard the Fun Ships ten times or more, Carnival’s Past Guest Recognition Program benefits are designed to recognize and reward those longtime Carnival guests for their loyalty over the years. These privileges and benefits will be offered on the tenth cruise.

The Platinum Guests will receive a special welcome aboard letter from Carnival President and CEO, Gerry Cahill detailing the exclusive amenities and privileges available during their cruise:

Priority Embarkation: Upon arriving at the cruise terminal, the guest must ask for VIP Check-In, in ports where VIP Check-In is normally offered.

Personal Guest Service Staff: An exclusive, fully staffed Platinum Desk for personal service has been established at the Guest Services Desk. In addition, a dedicated phone line is available from 8:00am-8:00pm.

Personalized Stationery: Special stationery personalized with the guests’ name will be delivered to the stateroom prior to embarkation.

Canapés: Canapés will be delivered to the stateroom one evening via room service.

Note: For cruises 5 days or longer only

Petit Fours: Petit Fours will be delivered to the stateroom one evening via room service.

Carnival Logo Item: A special Carnival giveaway will be delivered to the stateroom.

Complimentary Entry Fee into Blackjack or Slot Tournament: Past Guest Recognition Program: The Platinum Guest (18 years or older) will contact the Casino Cashier Cage for his/her complimentary ticket.

Complimentary Wash and Fold Laundry Service: Complimentary unlimited wash and fold laundry service.

Guaranteed Dining Assignments: Guests may change their assigned dining time.

Note: This is for the Platinum guest and immediate family, maximum of two staterooms.

Guaranteed Steakhouse Reservations: Guests may get confirmed reservations for the Steakhouse.

Priority Spa Carnival Reservations and Complimentary Treatment Upgrade: Guests will be encouraged to book early to be assured of their requested appointment selection.

Priority Tender Boarding: In ports where the ship will tender, guests not on a shore excursion will proceed to the Platinum Desk and be escorted to the appropriate gangway for the next available tender.

Priority Debarkation: Guests will receive a debarkation letter offering a choice of how they would prefer to disembark the ship. They will be given the choice of Self Assist (where offered) or regular debarkation; for regular debarkation, the guest will receive Carnival Platinum Luggage tags.

 

One of the perks brings up a question for me regarding the laundry: the explanation used the term "unlimited" in the wash and fold service perk. I was told that you get the "free" laundry perk one time per cruise. However, the way this reads, it can mean a couple of things, thus my question:

 

Does that mean you get "unlimited" in the number of times you send clothes out for the "wash and fold" perk or does that mean the "number of items" you send out "one" time during a cruise can be unlimited? :confused:

 

If it means "unlimited" in the number of times you can use "free wash and fold", then that means I can pack even less than I do now becaue I have only been using the perk "once" per cruise! :)

[Tom-n-Cheryl]

One of the perks brings up a question for me regarding the laundry: the explanation used the term "unlimited" in the wash and fold service perk. I was told that you get the "free" laundry perk one time per cruise. However, the way this reads, it can mean a couple of things, thus my question:

 

Does that mean you get "unlimited" in the number of times you send clothes out for the "wash and fold" perk or does that mean the "number of items" you send out "one" time during a cruise can be unlimited? :confused:

 

If it means "unlimited" in the number of times you can use "free wash and fold", then that means I can pack even less than I do now becaue I have only been using the perk "once" per cruise! :)

 

You can send out a bag of clothing each day if you wish. We have never used it more than 1-2 times per sailing. No problems. I just cross through the "total" part on the form you fill out with your laundry and write PLATINUM on the form (I think where it asks for your Folio #).

 

Tom