RCCL Visa~~Instant Rewards Redemption

[destiny217]

Just received the following in my RCCL Visa card statement:

1. After you reserve your cruise vacation, simply visit RoyalCaribbean.com/RoyalRewardsOnline to view...options available to you and click to make your choice.

 

2. Redemption is instant and you'll immediately receive an e-mail confirmation.

 

3. Give your e-mail confirmation to your travel agent or call Royal Caribbean to apply your Reward Redemption to your cruise vacation, or if you prefer to redeem by phone, call 888-305-4626.:)

 

 

[rharvey999]

I never did receive an e-mail confirmation, but have called RCI and they have received our points from Bank of America. Would have liked to have the confirmation in hand though before we sail.

[Mariketa]

Is there a way to look on line and see how much OBC you have applied to your cruise before your sail date?

[paggerscorvette]

I cashed in 25,000 points on 9-15-11 and still do not see them on my reservation page. I called first of Oct and they said I should see anytime, anybody got a clue how long?

 

I did get an email within seconds of cashing in my points. Would this be enough to show when I board?

[Bird166]

Just received the following in my RCCL Visa card statement:

 

1. After you reserve your cruise vacation, simply visit RoyalCaribbean.com/RoyalRewardsOnline to view...options available to you and click to make your choice.

 

2. Redemption is instant and you'll immediately receive an e-mail confirmation.

 

3. Give your e-mail confirmation to your travel agent or call Royal Caribbean to apply your Reward Redemption to your cruise vacation, or if you prefer to redeem by phone, call 888-305-4626.:)

 

 

 

 

I got the same notice and am so pysched! This is so much better for people like me that book last minute! I use to stress about my OBC not making it in time!

[awboater]

The new process is much better. We turned in points for our last cruise on-line and no problems.

 

You used to have to call the bank, get a voucher in the mail, fill it out, send it to RCL.

[cruzincurt]

Wait a minute, if the process is "automatic" and online now, why do I have to call RCCL or give my email to my TA?????:confused: The is no confirmation number on the confirmation email so what good is it really? Should I just assume the online process went through the system or do I have to call and check?

 

Either its on line and automatic or it isn't.:rolleyes: Doesn't sound that much better to me if I still have to handle paper or make a telephone call.

[MaskedTurtle]

Wait a minute, if the process is "automatic" and online now, why do I have to call RCCL or give my email to my TA?????:confused: The is no confirmation number on the confirmation email so what good is it really? Should I just assume the online process went through the system or do I have to call and check?

 

Either its on line and automatic or it isn't.:rolleyes: Doesn't sound that much better to me if I still have to handle paper or make a telephone call.

 

 

I was thinking the same thing.

[jakenashleysmom]

It is on-line and automatic (or at least it should be). I went on-line and it was applied immediately, however I did have to request RC send me a new confirmation page to actually see that the credit was there. I would have to look to see when this was to be sure, but it was at least 3 months ago and my cruise is not until January 2012.

[jakenashleysmom]

OK, it was actually only September that I requested the redemption. I just checked. Then a couple of weeks later changed cabins and got a new confirmation and the obc was there.

[Babyberger]

It is not really an instant process. The request are submitted online and then processed by the rewards department based on when your sail date is.

 

I am one of the "lucky" ones that the online process is not really working for :rolleyes: My points don't want to seem to transfer between Bank of America and Royal. Royal had to have my points reset so I could start the redemption process again and I still don't have a completed redemption :mad: I feel like I would have been much better off with a paper voucher!!!

[verodoodle]

So how does it work for a free cruise? Do I book the cruise first ( pay deposite) and then request my points from BOA, then call RCI to apply point and recieve my deposit back?

 

Thanks

Dave

[Babyberger]

I am not an expert by any means, just had a lot of conversations with redemptions lately. According to most of the reps I talked with, it is easier to apply the points to an existing reservation. You can call them at 1-888-305-4626 to ask which is the best way now with the new process in place.