Cindy Posted March 15, 2015 #4251 Share Posted March 15, 2015 We just got off the Serenade yesterday. Alan Del Fiero left yesterday for his six-week vacation, and Nizar was returning to the ship. Alan said when his vacation ends he will be back on the Serenade in the Diamond Lounge. Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 16, 2015 #4252 Share Posted March 16, 2015 (edited) We just got off the Serenade yesterday. Alan Del Fiero left yesterday for his six-week vacation, and Nizar was returning to the ship. Alan said when his vacation ends he will be back on the Serenade in the Diamond Lounge. Thanks for update, Cindy. I posted it on the Google Doc. https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=371892551 Edited March 16, 2015 by SherriZ366 Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 16, 2015 #4253 Share Posted March 16, 2015 (edited) Thank you Sherri!You are welcome. Edited March 16, 2015 by SherriZ366 Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 16, 2015 #4254 Share Posted March 16, 2015 Bertie returned to FR today - he will be in the DL until 6-14-2015. Then he goes to the CL while Rahul goes on vacation. Not sure where Gustavo Butcher is going -- he is the relief concierge. Google Doc has been updated: https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=371892551 Link to comment Share on other sites More sharing options...
Folk Singer Posted March 16, 2015 #4255 Share Posted March 16, 2015 Thank you for all the updates.:):) Link to comment Share on other sites More sharing options...
Trekker954 Posted March 16, 2015 #4256 Share Posted March 16, 2015 Recently off the Rhapsody. Can I say that Amit is the best Royal Caribbean employee I've ever met. He takes such good care of his guests, whether they are in a suite or a C&A elite. He has such wit, gets everyone's humor or not... He really cares about everyone. We had some rocky days sailing thru the Cat 5 Cyclone Marcia. If he missed you one day, he was calling to check on you. Seriously not just because its his job, but he genuinely cared. He's very happy on a smaller ship, but I almost feels its a waste to have him on such a small ship, then again, I guess he likes that so he doesn't get too overwhelmed. I think its a very demanding job. Because that club is very small, I couldn't help but overhear some complaints, requests that he listed to and basically handled so professionally. I'm not fond of that class ship, nor where the Rhapsody is planning to sail, but I certainly hope I cross paths with him again. Link to comment Share on other sites More sharing options...
kruzerci Posted March 16, 2015 #4257 Share Posted March 16, 2015 Recently off the Rhapsody. Can I say that Amit is the best Royal Caribbean employee I've ever met. He takes such good care of his guests, whether they are in a suite or a C&A elite. He has such wit, gets everyone's humor or not... He really cares about everyone. He was our concierge on Freedom a couple times back when she was newer. I agree completely, he's the best of the best. I've never heard a negative comment about him. He sets the bar high! I hope he stays on Rhapsody when she comes back to the states. I would love to sail with him again. Link to comment Share on other sites More sharing options...
critterchick Posted March 16, 2015 #4258 Share Posted March 16, 2015 (edited) Ugg. Say good bye to JD for us. Not sure anyone can truly replace him. Guess we will find out next May. Of course somebody can replace him. I have found most of the RCI Concierges to be excellent at their jobs - welcoming, accommodating and helpful, not to mention loads of fun on occasion. As much as I like Juan Diego, I also like Diego, Nizar, Alan (del Fierro), Reyno, Mario.... Edited March 16, 2015 by critterchick Link to comment Share on other sites More sharing options...
truffles2 Posted March 16, 2015 #4259 Share Posted March 16, 2015 He was our concierge on Freedom a couple times back when she was newer. I agree completely, he's the best of the best. I've never heard a negative comment about him. He sets the bar high! I hope he stays on Rhapsody when she comes back to the states. I would love to sail with him again. I'll second that! Link to comment Share on other sites More sharing options...
cruzingduo Posted March 16, 2015 #4260 Share Posted March 16, 2015 I'll second that! Tripled! Link to comment Share on other sites More sharing options...
Sea3PO Posted March 17, 2015 #4261 Share Posted March 17, 2015 Of course somebody can replace him. I have found most of the RCI Concierges to be excellent at their jobs - welcoming, accommodating and helpful, not to mention loads of fun on occasion. As much as I like Juan Diego, I also like Diego, Nizar, Alan (del Fierro), Reyno, Mario.... Totally agree! Don't forget Israel, Jorge, and Mangesh.... All excellent. Steve & Mike Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 17, 2015 #4262 Share Posted March 17, 2015 He was our concierge on Freedom a couple times back when she was newer. I agree completely, he's the best of the best. I've never heard a negative comment about him. He sets the bar high! I hope he stays on Rhapsody when she comes back to the states. I would love to sail with him again.Agree Amit is great. We had him as our Concierge on FR a few years ago. I second your hope for him to stay with Rhapsody when she comes back to Port C to take over the 3/4 night itinerary. Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 17, 2015 #4263 Share Posted March 17, 2015 Totally agree! Don't forget Israel, Jorge, and Mangesh.... All excellent. Steve & Mike Totally agree also. And don't forget Rahul. Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 17, 2015 #4264 Share Posted March 17, 2015 Speaking of Mangesh, does anyone have an update as to where he is? What ship? On Vacation? Link to comment Share on other sites More sharing options...
CAT GIRL Posted March 17, 2015 #4265 Share Posted March 17, 2015 Navigator - Mahmoud has started his vacation so Nadja is back in the DL and Ricardo Mock is in the CL. Mahmoud will report to the Grandeur after his vacation. Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 17, 2015 #4266 Share Posted March 17, 2015 Navigator - Mahmoud has started his vacation so Nadja is back in the DL and Ricardo Mock is in the CL. Mahmoud will report to the Grandeur after his vacation. Thanks -- will Mahmoud be in GR's CL or DL? Link to comment Share on other sites More sharing options...
critterchick Posted March 17, 2015 #4267 Share Posted March 17, 2015 Totally agree! Don't forget Israel, Jorge, and Mangesh.... All excellent. Steve & Mike I haven't had the pleasure of meeting them yet. But I did forget Amit, who is amazing. On our Hawaii cruise last year, he had arrived in Honolulu from India at midnight, didn't get to sleep until the early morning hours and then had to be on a crew shuttle to the ship at 10:00 am. Yet he was still on duty, ready to help, albeit a little red-eyed. Link to comment Share on other sites More sharing options...
travelgoddess1 Posted March 17, 2015 #4268 Share Posted March 17, 2015 I haven't had the pleasure of meeting them yet. But I did forget Amit, who is amazing. On our Hawaii cruise last year, he had arrived in Honolulu from India at midnight, didn't get to sleep until the early morning hours and then had to be on a crew shuttle to the ship at 10:00 am. Yet he was still on duty, ready to help, albeit a little red-eyed. I remember that, he never let on that he was operating on no sleep and mega jet lag. Last September he helped me in a very big way, and I agree, he is one of the best. :) Link to comment Share on other sites More sharing options...
jamon Posted March 17, 2015 #4269 Share Posted March 17, 2015 Mangesh is in the CL on the Vision...we just got off the ship on 3/7. Link to comment Share on other sites More sharing options...
Sea3PO Posted March 18, 2015 #4270 Share Posted March 18, 2015 I haven't had the pleasure of meeting them yet. But I did forget Amit, who is amazing. On our Hawaii cruise last year, he had arrived in Honolulu from India at midnight, didn't get to sleep until the early morning hours and then had to be on a crew shuttle to the ship at 10:00 am. Yet he was still on duty, ready to help, albeit a little red-eyed. And we haven't had the pleasure of meeting Amit yet. He sounds like a real trooper! Hopefully one day we will. :) Steve & Mike Link to comment Share on other sites More sharing options...
CAT GIRL Posted March 18, 2015 #4271 Share Posted March 18, 2015 Thanks -- will Mahmoud be in GR's CL or DL? Mahmoud will be the suite concierge on the Grandeur when he returns from his vacation on April 28th. Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 18, 2015 #4272 Share Posted March 18, 2015 Mangesh is in the CL on the Vision...we just got off the ship on 3/7. Thanks for the update on Mangesh. Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 18, 2015 #4273 Share Posted March 18, 2015 Mahmoud will be the suite concierge on the Grandeur when he returns from his vacation on April 28th. Thanks! https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Link to comment Share on other sites More sharing options...
Seatravelers Posted March 18, 2015 #4274 Share Posted March 18, 2015 (edited) Friend just sent this to me: Just received Concierge Juan Diago's retirement letter. He leaves when Radiance arrives in Melbourne WOW! is all I can say. Maybe it is just retirement from RD and not RCCL:confused: Edited March 18, 2015 by Seatravelers Link to comment Share on other sites More sharing options...
AussieVisi2r Posted March 18, 2015 #4275 Share Posted March 18, 2015 Friend just sent this to me: Just received Concierge Juan Diago's retirement letter. He leaves when Radiance arrives in Melbourne WOW! is all I can say. Maybe it is just retirement from RD and not RCCL:confused: Fear not. JD is NOT retiring. He is leaving Australian waters is all. They have sent him to the Anthem (with training on Quantum until it sails). e will be the Suite Concierge. He is devastated to be leaving his "home of eight years" the Radiance and to be leaving his "Australian family". I keep telling him that it is a complement that he has been selected for a new ship - but he loves it here. Now I need to go on a trip to sail on Anthem. Raina Link to comment Share on other sites More sharing options...
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