windham depot Posted January 5, 2012 #1 Share Posted January 5, 2012 Hi I just wanted to come on and let everyone know what a nice surprise we got from Carnival. My husband and I cruised the August 28, 2011 Splendor to the Mexican Riviera. When we got home I found a Casino Chip forgotten in the bottom of n Evening Purse. I sent Carnival a letter along with the chip but, I didn't really expect much. The letter was sent the beginning of October. Well today we got a check from Carnival to reimburse us for the full amount of the chip. I really thought that once I sent the chip back that would be the end of it but, Carnival nicely surprised me with the refund. Thank You Carnival. Rhonda Link to comment Share on other sites More sharing options...
AdrenalineRush Posted January 5, 2012 #2 Share Posted January 5, 2012 That is their policy, glad it worked out well for you http://www.carnival.com/Funville/blogs/faqs/archive/2010/04/07/how-do-i-cash-in-some-casino-chips-i-brought-home-with-me.aspx Our Casino chips may be used on all ships in our fleet if you should choose to use them in the future. To redeem unused chips, please put them in a padded envelope and send it via certified mail with your sailing information, booking number and return address to: Carnival Cruise Lines Casino Department Attention: Maria Alvarez 3655 NW 87th Avenue Miami, FL 33178-2428 Link to comment Share on other sites More sharing options...
NorthGeorgiaCruiser Posted January 5, 2012 #3 Share Posted January 5, 2012 $$$ Cha-Ching $$$ :) Link to comment Share on other sites More sharing options...
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