freagan Posted January 23, 2012 #1 Share Posted January 23, 2012 Costa is offering refunds without penalty to anyone who feels uncomfortable going on a Costa Cruise. http://www.costacruise.com/B2C/USA/Info/cambio_itinerari.htm (Note at bottom of page). Link to comment Share on other sites More sharing options...
Unknotted Posted January 23, 2012 #2 Share Posted January 23, 2012 Costa is offering refunds without penalty to anyone who feels uncomfortable going on a Costa Cruise. http://www.costacruise.com/B2C/USA/Info/cambio_itinerari.htm (Note at bottom of page). There are probably going to be people who criticize this gesture for some reason, but I think it's good of Costa to do that and I'm not even a Costa fan. Yes, it's good PR, but if I had a Costa booking and wanted to get out of it, I wouldn't care about PR, I'd just want to get out and not lose my $$ Link to comment Share on other sites More sharing options...
mscruisefanwoman Posted January 23, 2012 #3 Share Posted January 23, 2012 This is a good move. Another post indicated that there will be "no more family cruises" becaue the children and teens do not even want to put themselves in this position. I wouldn't want to "force" a family member to go on a vacation that would cause them anxiety, that's not a vacation. Good for you Costa. I'm glad to see you are considerate of your passengers emotional well being and level of comfort considering all that has happened. Link to comment Share on other sites More sharing options...
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