Hilton New Orleans Riverside Comments Please

[Puffinater]

Can anyone provide info on this hotel? Location? What is in walking distance? Taxi fron A/P? Taxi to cruise port? Any other info is greatly appreciated. Thanks

[erinmarie424]

I stayed there for a work conference last year. Very nice with all the amenities you would expect at a four-star hotel. We were able to walk to Bourbon Street and several restaurants in the French Quarter in a reasonable amount of time (15-20 minutes if I remember correctly.)

 

Sorry I am not 100% sure of the cab charges, I want to say $35 from the airport, and the hotel is so close to the port it has to be minimal.

[Puffinater]

Thanks for providing the info.

[rvsullivan]

Airport is about $35-37, port is about $5-7. Walk to a lot of good stuff. Casino, Canal St and Jackson Square are a pretty easy walk. 10 minutes or so walk to FQ. Enjoy, nice hotel.

[erinmarie424]

Airport is about $35-37, port is about $5-7. Walk to a lot of good stuff. Casino, Canal St and Jackson Square are a pretty easy walk. 10 minutes or so walk to FQ. Enjoy, nice hotel.

 

 

LOL I was in heels, that's why it took me 15 minutes. :o

[Puffinater]

Thanks for the info. Never to much info.

[Puffinater]

Thanks based on the good information I received here we went with the Hilton. Great price on LMT for two nights.

[elbodans]

just wanted to chime in to say you made a great choice. i stayed there last saturday night post-cruise. walked from the cruise terminal to the hotel (10 minutes tops--with a camera bag, backpack, and wheeled suitcase) and they let me check in at 7:30 in the morning. walked to mother's for breakfast (be sure to do this--the black ham is amazing) and then along river to french quarter. walked BACK to hotel then BACK to FQ later that night (that's how close it is) and took shelter from a storm in cheesy riverwalk mall that's actually attached to the hotel (so i didn't have to risk killing my dslr that i was wearing around my neck when it started to pour) check out is super easy and can be done on the in-room phone, which was much appreciated at 4 in the morning when i had to check out (for a 6:00 flight) AND there was someone there at valet at 4 am to call me cab.

 

oh and i walked through harrahs on my way back from the quarter the first time and won $25 on my way through. so that was nice too. :o

[Gingee]

If you get a riverview room, look out to your right and you will see the cruise ship in the morning.

[VideoTech]

I've also stayed there both for work and fun. It can be a seriously crowded place, since it also is one of the major convention hotels.

 

I agree that it's very convenient to everything downtown. In addition to what the others have mentioned, there is a stop for the waterfront trolley line right outside the front door. This is an inexpensive, fun thing to do if you have kids with you, or if you want to get down to the French Market or the far end of the Quarter and then walk back.

[Puffinater]

Thanks for the additional information. My notes are growing.

[VideoTech]

Streetcar info...there's a link in the Riverfront Line description that will take you to a map and schedules.

 

http://www.norta.com/getting_around/Streetcars_for_Visitors/index.html

[Puffinater]

Streetcar info...there's a link in the Riverfront Line description that will take you to a map and schedules.

 

http://www.norta.com/getting_around/Streetcars_for_Visitors/index.html

 

Thanks again. Looks like it should not be to didfficult to use.

[bcruisin2alaska]

I booked a room for 2 in November, 2011, my credit card was charged for one night on Nov. 11, 2011. On Valentines day I received a call from Hilton Reservations informing me they had "overbooked" and our reservation has been cancelled.......:confused: It did no good to tell them it was our 46th anniversary and we had already made plans for deliveries to 2 Poydras St. Hilton.........She truly did not care and only "suggested" we try to find a room further out from town as there is prob nothing available close to town for the weekend of Feb 24th.........Disgusted. What ever happened to customer service? I thought if you bought something and paid in advance it was a binding contract.............Not so with Hilton.......I ain't thru yet...........Nanna has not finished with you yet Hilton !:mad:

[Puffinater]

May have used LMT for the first and last time. I had read about foreign transaction fees being applied to charges made to them and sure enough it happened to me. Even though this appears to be something they are quite aware of they will not remove the charge without a copy of my credit card statement. Not happening. Did a copy and paste and received an email back stating they wanted a copy of my statement. I don't think this is something a customer should have to go through. So while I got a great price their customer relations/service gets a big fat zero. Looks like it is back to PL and Hotwire for me.

[Puffinater]

I booked a room for 2 in November, 2011, my credit card was charged for one night on Nov. 11, 2011. On Valentines day I received a call from Hilton Reservations informing me they had "overbooked" and our reservation has been cancelled.......:confused: It did no good to tell them it was our 46th anniversary and we had already made plans for deliveries to 2 Poydras St. Hilton.........She truly did not care and only "suggested" we try to find a room further out from town as there is prob nothing available close to town for the weekend of Feb 24th.........Disgusted. What ever happened to customer service? I thought if you bought something and paid in advance it was a binding contract.............Not so with Hilton.......I ain't thru yet...........Nanna has not finished with you yet Hilton !:mad:

 

That really sucks. I think good customer service is a thing of the past.

[erinmarie424]

May have used LMT for the first and last time. I had read about foreign transaction fees being applied to charges made to them and sure enough it happened to me. Even though this appears to be something they are quite aware of they will not remove the charge without a copy of my credit card statement. Not happening. Did a copy and paste and received an email back stating they wanted a copy of my statement. I don't think this is something a customer should have to go through. So while I got a great price their customer relations/service gets a big fat zero. Looks like it is back to PL and Hotwire for me.

 

Thanks for the information Puff!

[Puffinater]

Thanks for the information Puff!

 

No problem. Makes no sense when they know it happens to make the customer do all the work.

[BSBRose21]

That really sucks. I think good customer service is a thing of the past.

 

 

That's weird!! I just booked a room for the night of February 25th and it was confirmed today.

 

Hoping I don't get that call!