Defective Cruise in Review DVD

[spongecakenibbler]

Hi all,

 

Just off the Voyager yesterday. I purchased the photo package with the included Cruise in Review DVD, specifically because my boyfriend participated in Quest and it was probably the first and last time I will ever see him dressed in a bra, skirt, and heels. Well, I brought home the DVD, popped it in and everything seemed fine at first. The DVD menu worked, but the footage of the ship or any of the activities is just a bunch of green and pink squiggly lines with audio. I have tried different scene selections and everything, but to no avail. Has this happened to anyone else? Should I try it at a friend's house instead? Should I contact Royal Caribbean to see about a replacement, if that's even possible?

[gcvt]

I'd probably try it in another DVD player, laptop, etc. just to confirm that it is defective and then call RCI if you can't get it to work.

[Tim,n,Sue]

All you can do is try dofferent machines. You could take it to a vdeo shop and see if they can play it and burn you another copy.

[pjnj40]

You may need to clean it as well if nothing work above. I get this kind of problem when i was with Netflix.