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NCL customer service


kfleming

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I'm trying to get in touch with NCL to request a crib. (I booked online so do not have a travel agent.) I have spent 45 minutes total on hold with them (2 separate calls) trying to reach someone with no luck. I then went to their website to email them but no email is listed! This is absurd! Any suggestions on how to reach them? I know I have plenty of time to request a crib, but from what I've read the sooner the better. I'm getting frustrated! Is it always this hard to reach them? (Please say no [img]http://messages.cruisecritic.com/infopop/emoticons/icon_wink.gif[/img])

Karen
Fantasy 3/98
Enchantment of the Seas 6/00
Explorer of the Seas 9/01
Victory 5/02
Imagination 7/02
Paradise 5/03
Fascination 5/28/04
NCL Spirit 10/17/04
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If you still need help, or need assistance in the future, try Yonaiky Trujillo at email: [email]YTrujillo@ncl.com[/email]. She has been a great contact for me. She may have to contact a representative on the ship for you, but will get it done, promptly.

Good luck!
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