Loyal2RCCL Posted March 29, 2013 #1 Share Posted March 29, 2013 Dear Travel Partners, Please be advised Royal Caribbean’s Brilliance of the Seas 5-Night Western Caribbean Cruise sailing April 26, 2014 has been shortened. As a result of this change all guests who are currently booked on this sailing will need to be moved/cancelled. This memo addresses compensation for clients booked on the impacted sailing. Guests currently booked with names and money in house on Brilliance of the Seas 4/26/14 5-Night Western Caribbean Cruise (TPA/TPA): Re-book on select Brilliance of the Seas 4/5-Night Western Caribbean sailings, in like accommodations, at the protected/lowest available rate or any other Royal Caribbean sailing at prevailing rate. Brilliance of the Seas (4-Night) Brilliance of the Seas (5-Night) April 3, 2014 April 7, 2014 April 17, 2014 April 12, 2014 April 21, 2014 Receive $100 onboard credit per standard stateroom, $200 onboard credit for suites when you rebook any Royal Caribbean sailing. Travel Agency’s commission will be protected when re-booking any Royal Caribbean sailing. A $25 rebooking bonus commission per stateroom will be offered to the Travel Partners when guests rebook one of the select sailings listed above Air change fee reimbursement is not being offered. A full refund for amounts paid will be processed to the original form of payment if guests choose to cancel; however, they will not receive any of the above compensation. Travel Agency’s commission will be protected on cancelled bookings with names and money in house. A special help desk has been established to assist you with moving your clients. The desk opened on Wednesday, March 27, 2013 and will remain open until Wednesday, April 10, 2013. All reservations that are not changed by the specified close date, will be cancelled and ineligible for the compensation offered. For Individual Reservations: 1-888-281-9344 ext. 28546 For Group Reservations: 1-888-281-9344 ext. 28623 For Consumer Outreach: 1-800-205-9812 ext. 28581 Thank you for communicating this information to any clients you had booked on the redeployed sailing. We apologize for any inconvenience this may have caused you and your clients. Sincerely, Royal Caribbean International® Link to comment Share on other sites More sharing options...
PSCruiser Posted March 30, 2013 #2 Share Posted March 30, 2013 I checked this out, since I have been booked on the April 30 TA for several weeks. Does this mean that when the April 30 TA date was chosen, it only left 4 days for the April 26 cruise, and that's what happened??? Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.