cjar855 Posted June 6, 2013 #1 Share Posted June 6, 2013 My future cruise Certificate of $100.00 is not showing. Where and when does this appear?:( Link to comment Share on other sites More sharing options...
SIENA6334 Posted June 6, 2013 #2 Share Posted June 6, 2013 Took a couple weeks for ours to show. On carnival website go to manage my cruise; click on that cruise - go to "to do list" click on view cruise documents; check box "print general information" scroll down till you see your itemzed cruise charges - just under that is where they will show the onboard credit. Link to comment Share on other sites More sharing options...
Cruising Golfer Posted June 6, 2013 #3 Share Posted June 6, 2013 First you have to have it added to you booking... Then it will appear as a deposit... I tried to do it on line, but had to call to get it done...:) Link to comment Share on other sites More sharing options...
SIENA6334 Posted June 6, 2013 #4 Share Posted June 6, 2013 We mailed our (registered mail) - certificate had a place to put your booking number so they apply to the correct cruise. Link to comment Share on other sites More sharing options...
Chief yak Posted June 6, 2013 #5 Share Posted June 6, 2013 We mailed our (registered mail) - certificate had a place to put your booking number so they apply to the correct cruise. And follow up within two weeks to make sure it has been applied properly. Link to comment Share on other sites More sharing options...
crzynurs Posted June 8, 2013 #6 Share Posted June 8, 2013 I've been trying for 6 weeks to get ours applied. Numerous phone calls to Carnival. Each time they enter the information and the next person can't even see that it was entered. I sent an email with the information to customer service last week. This is ridiculous! Link to comment Share on other sites More sharing options...
cjar855 Posted June 8, 2013 Author #7 Share Posted June 8, 2013 Mine was applied yesterday. Took about 2 weeks after final payment..:) Link to comment Share on other sites More sharing options...
crzynurs Posted June 9, 2013 #8 Share Posted June 9, 2013 Just checked and it was applied today. Thanks to John Heald for his assistance. Link to comment Share on other sites More sharing options...
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