apuleius Posted March 24, 2014 Author #101 Share Posted March 24, 2014 Any updates to SC original offer anyone? We have yet to receive a reply. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
Holidayhopes Posted March 24, 2014 #102 Share Posted March 24, 2014 Hi, We have not even had a reply from our first letter which was sent through our travel agents. No faith in them at all. Really do not want a discount with them and I would have thought they wouldn't have wanted grumpy clients on their future cruises. Link to comment Share on other sites More sharing options...
Holidayhopes Posted March 24, 2014 #103 Share Posted March 24, 2014 "Just read that Princess passengers are getting 100% refund and a 25% credit towards a future cruise. They may or may not be able to leave tomorrow. If not, they can leave the ship and explore Houston and basically use the ship as a hotel, and possibly sail the next day. They can also leave the ship and go home, and still get the same refund/credit. If they leave tomorrow, they get one port day. If they leave Tuesday, it's a cruise to nowhere. " __________________ And this is because there is an oil slick outside Galveston that stopped them docking on time.. Different cruise line different response. Link to comment Share on other sites More sharing options...
apuleius Posted March 24, 2014 Author #104 Share Posted March 24, 2014 @holidyhopes it might be worth c calling SC for an update. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
apuleius Posted March 28, 2014 Author #105 Share Posted March 28, 2014 Has anyone heard anything further from SC regarding compensation for the 16 February sailing? It's gone very quiet (on) board! Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
Holidayhopes Posted March 28, 2014 #106 Share Posted March 28, 2014 Not a word. Maybe we should have voiced our opinion more on the cruise rather than trying to make the best of a really really bad situation Link to comment Share on other sites More sharing options...
apuleius Posted March 29, 2014 Author #107 Share Posted March 29, 2014 I have just received a brochure featuring sailings on SC to cuba from December 14 through march 2015 - the itinerary and descriptions remain unchanged. This is blatant misrepresentation .... Quote: 'swim with the tropical fish from the white sands of cayo blanco ...' Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
apuleius Posted April 3, 2014 Author #108 Share Posted April 3, 2014 Any news yet anyone? And we wait and we wait and we wait .... Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
apuleius Posted April 12, 2014 Author #109 Share Posted April 12, 2014 SC have now repeated their offer of 50% discount to passengers on the 16 feb cuba star flyer sailing but are now offering a cash alternative as well. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
Holidayhopes Posted April 13, 2014 #110 Share Posted April 13, 2014 At last we have had a letter from star clippers with the offer of 50% off our next cruise. But no offer of a cash refund. Did this come from sc Love the bit in the letter that states that this trip was thoroughly reccied by captains and cruise directors. They all obviously had a really good jolly and forgot to mention all the bad points. Link to comment Share on other sites More sharing options...
apuleius Posted April 14, 2014 Author #111 Share Posted April 14, 2014 Yes - the cash refund is from SC - if you reject the first offer you will be offered a choice of accepting the original offer or accepting a lower cash offer. Chase SC .... Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
has been Posted May 14, 2014 #112 Share Posted May 14, 2014 A refund took a round-about route & had a bit of trouble avoiding banks on the way but it finally found it's way to my account. Link to comment Share on other sites More sharing options...
apuleius Posted May 14, 2014 Author #113 Share Posted May 14, 2014 Glad to hear that you got a 'result'. I was going to email you to find out what happened! Link to comment Share on other sites More sharing options...
Balloon Man Posted July 1, 2014 #114 Share Posted July 1, 2014 If you wanted to visit Cuba again try yourcubacruisedotcom. We did it in February. Great. But no sails! Link to comment Share on other sites More sharing options...
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