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Tender tickets for platinum

DANCING GRANDMOMMY

By DANCING GRANDMOMMY,
in Carnival Cruise Lines

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MEOWSMURPHY

MEOWSMURPHY

Posted
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That sure seems like a waste of staff time. I would think the platinum card would serve as a tender ticket. Oh well that is why I don't run big organizations.

 

This is true, but I can tell you from personal experience I'd much rather be escorted to the tender. Less verbal abuse from passengers that don't understand this "perk" and think you are ditching the line to out an out passengers NOT letting you thru :(

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DANCING GRANDMOMMY

DANCING GRANDMOMMY

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This is true, but I can tell you from personal experience I'd much rather be escorted to the tender. Less verbal abuse from passengers that don't understand this "perk" and think you are ditching the line to out an out passengers NOT letting you thru :(

I am sorry that people can be so cruel. Why not just have a VIP line. When there is no platinum waiting the call the next person in line. Just brain storming ideas here. If we come up with something we can suggest it to Carnival.

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golfadj

golfadj

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Posted
I am sorry that people can be so cruel. Why not just have a VIP line. When there is no platinum waiting the call the next person in line. Just brain storming ideas here. If we come up with something we can suggest it to Carnival.

 

Silly to make people at guest services go down to deck 0 repeatedly.

 

A sign that says that platinums go to the head of the line would not be a bad idea either.

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carrieluvsgreg

carrieluvsgreg

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When we were on the dream last April, we weren't platinum yet, but my husband had a great conversation with the cruise director, when he heard it was our 25th anniversary, he sent us to the lounge at the end of the ship to be tendered with the VIPs. It was great, we got there, they gave us a number, then escorted us down in small groups right to the tender. We did walk past the regular guests disembarking, but it was like the "fast pass" line at universal studios. It was clear what line we were in.

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DebJ14

DebJ14

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This is true, but I can tell you from personal experience I'd much rather be escorted to the tender. Less verbal abuse from passengers that don't understand this "perk" and think you are ditching the line to out an out passengers NOT letting you thru :(

 

Absolutely, for your own safety get an escort to take you to the front of the line. Some people can be really rude and nasty and I have often wondered what they would do if there was no staff member running interference.

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golfadj

golfadj

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Posted
Absolutely, for your own safety get an escort to take you to the front of the line. Some people can be really rude and nasty and I have often wondered what they would do if there was no staff member running interference.

 

Nobody has ever said a word to us but do as you wish

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vacruizer

vacruizer

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Absolutely, for your own safety get an escort to take you to the front of the line. Some people can be really rude and nasty and I have often wondered what they would do if there was no staff member running interference.

 

Agreed on this one - have been in the situation of a 2 hour delay tendering because of weather and lines were up to deck 7 or 8 waiting for a tender. Even with an officer escorting us past the line and asking folks to make room (the stairs were completely full) we were hurled insults and abusive language. At deck 2 we were turned over to an entertainment staff member who when people would be obnoxious to us would shrug and say, "you'll have to ask guest services about it" instead of explaining we were platinum and it was a perk they could earn. No way I'd have fought my way through that one myself.

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rhinomike

rhinomike

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We met at Guest Services recently on the Sunshine. There were other platinums waiting too. They decided to let all their excursions go first. After waiting around nearly an hour and fighting with a supervisor we walked off ourselves.

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vacruizer

vacruizer

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We met at Guest Services recently on the Sunshine. There were other platinums waiting too. They decided to let all their excursions go first. After waiting around nearly an hour and fighting with a supervisor we walked off ourselves.

 

It's another one of those things where Carnival has no consistency in how they handle this. Same with the platinum debark process. Some ships have been no trouble at all, we've been escorted right down. Others, like the one I mentioned in my other post, were a nightmare and the entertainment host added to the problem with how he handled the situation (he was kind of a jerk all cruise anyway.)

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golfadj

golfadj

Posted
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Agreed on this one - have been in the situation of a 2 hour delay tendering because of weather and lines were up to deck 7 or 8 waiting for a tender. Even with an officer escorting us past the line and asking folks to make room (the stairs were completely full) we were hurled insults and abusive language. At deck 2 we were turned over to an entertainment staff member who when people would be obnoxious to us would shrug and say, "you'll have to ask guest services about it" instead of explaining we were platinum and it was a perk they could earn. No way I'd have fought my way through that one myself.

 

In that situation would have also gone to guest services. Sad when entertainment staff, who is now part of auto tips, doesnt stand up for you when following their policy.

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vacruizer

vacruizer

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In that situation would have also gone to guest services. Sad when entertainment staff, who is now part of auto tips, doesnt stand up for you when following their policy.

 

The CD they would have escalated that to was the worst we've ever sailed with so doubt it would have helped. We was obnoxious and rude and his staff was either the same or obviously completely miserable due to the way he treated them. We were sailing with a great group of friends so no way was it going to ruin our cruise.

 

Oh - off topic - but I finally started that SW VA thread over in the Floataway Lounge. :)

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golfadj

golfadj

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The CD they would have escalated that to was the worst we've ever sailed with so doubt it would have helped. We was obnoxious and rude and his staff was either the same or obviously completely miserable due to the way he treated them. We were sailing with a great group of friends so no way was it going to ruin our cruise.

 

Oh - off topic - but I finally started that SW VA thread over in the Floataway Lounge. :)

 

Super will try and find it now

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