"Authentication Failed" error when trying to log into My NCL?

[js4rq]

Hi, I have been trying to log into My NCL for the past half an hour and it comes up with the "Authentication Failed" error. Is anyone having the same issue?

[dlynn0366]

I just logged in with no problem.

[js4rq]

I just logged in with no problem.

 

Must be only me lol

Edited February 14, 2014 by js4rq

[sabres431]

Must be only me lol

 

Nope. I'm having the same problem even after resetting my password. :confused:

[NancyL2]

Nope. I'm having the same problem even after resetting my password. :confused:

 

Same here....very frustrating. :(

[js4rq]

My NCL was fine this morning. We had gotten our cabin assignment for our cruise tomorrow.

 

Will my password have to be reset?

[Tralfie]

I had this problem a while back. Resetting/changing my password fixed the situation. It seems to occur periodically. Not sure exactly why. In my case, it SEEMED to possibly (but not definitely) have some connection to a transaction I'd made the day before while logged in.

 

Richard/Tralfie

[teachtocruis]

I'm having the same issue. And I reset my password too. Ugh!

[karoo]

I had trouble earlier in the week. It said access was denied etc. It seems to have come good again though.

[EBONI325]

I had the same problem logging in, called my pcc and had to sign in with a new password

[june123]

Hi, I have been trying to log into My NCL for the past half an hour and it comes up with the "Authentication Failed" error. Is anyone having the same issue?

 

i had the same problem on wednesday .

[QuiGonJohn]

I really wish NCL would change their site to allow you to stay logged in vs. having to login each time you go to their website.

[delaware32]

Good morning. I had a similar problem . After trying multiple times to log in I reset my password and was able to login .

[sabres431]

It's working for me this morning!

[djmess]

Hi, I have been trying to log into My NCL for the past half an hour and it comes up with the "Authentication Failed" error. Is anyone having the same issue?

 

I've been getting an error saying authentication can't be verified. or something of that nature. Called my PCC, she said another client called her a couple days ago with same message. I log on to MyNcl every few days.

 

Need to call Tech support and get it straightened out. I haven't had a chance yet, will try tonight. Hopefully won't be on hold for ever, but sounds like more and more are having a problem.

[djmess]

Instead of calling, I just clicked the "forgot password" link which prompted a password change.

 

Now I can log in again!!!

[Bocadude85]

I had a problem with my ncl yesterday.. it let me log in but wouldnt let me see my reservation until I made a payment that was due immediately before they canceled my reservation... funny thing was I paid in full months ago and final payment was a few weeks ago... a couple hours later everything was fine.