Gem Suite Question

[WolfRiver]

Ok, I was on the Breakaway last month and all suites had access to butler + concierge AND to the Haven area.

 

Is this the same thing on the Gem. For SE category, I know you a concierge + butler service, but can you access the Haven Courtyard? Can you lunch at Cagney's?

 

Thanks a lot in advance!

[peg013]

Ok, I was on the Breakaway last month and all suites had access to butler + concierge AND to the Haven area.

 

Is this the same thing on the Gem. For SE category, I know you a concierge + butler service, but can you access the Haven Courtyard? Can you lunch at Cagney's?

 

Thanks a lot in advance!

 

No SE's do not get Haven access. I'm not sure if they completed changing all the suite categories but they were in the process of making suites with haven access H3,H4, etc. and the ones without haven access will remain SF's, SE's, SC's etc. So if your suite starts with a "S" - no haven access, if it starts with a "H", you have haven access.

 

You will still have breakfast and lunch at Cagney's.

Edited April 9, 2014 by peg013

[WolfRiver]

Thanks a lot on the quick answer!

[Fishbait17]

The S categories do have access to Cagney's for breakfast and lunch, though. The Havens on the Jewel- and Gem-class ships are much smaller and less elaborate than the Breakaway Haven. They consist of a small pool and one hot tub in a pretty small area, ladies/gents bathroom with shower and steam room, two exercise machines in a small dark room (usually a treadmill and elliptical), and an upper sun deck.

 

Robin

[Sam The Cat]

The S categories do have access to Cagney's for breakfast and lunch, though. The Havens on the Jewel- and Gem-class ships are much smaller and less elaborate than the Breakaway Haven. They consist of a small pool and one hot tub in a pretty small area, ladies/gents bathroom with shower and steam room, two exercise machines in a small dark room (usually a treadmill and elliptical), and an upper sun deck.

 

Robin

 

Thanks for the info on the Gem I have a Have suite on deck 14 and was not sure what the pool, hut tub would be since since some ships show a couple of hot tubs and what appears a small but adaqute pool

[Orleanscruiser]

Ok, I was on the Breakaway last month and all suites had access to butler + concierge AND to the Haven area.

 

Is this the same thing on the Gem. For SE category, I know you a concierge + butler service, but can you access the Haven Courtyard? Can you lunch at Cagney's?

 

Thanks a lot in advance!

 

You may find this list that cruise critic member waldospepper has assembled to be very useful. Many thanks to waldospepper for all the hard work.

 

 

Here are a few tips to help you sort out the different types/levels of suites on NCL. Perks come with all full suite accommodations. Mini-suites do not fall into that category. Any stateroom category that starts with an "S" is considered a full suite.

 

1.) Some ships are equipped with a Haven, and some are not. Ships that are equipped with a Haven will have two levels of suite: Haven suites and non-Haven suites. Haven Suites are designated by the letter "S" followed by a number. Non-Haven Suites are designated by the letter "S" followed by a letter.

 

2) Haven suites have access to the Haven regardless of where they are situated on the ship. The Haven has its own pool, hot tub, sauna, and sundeck. Some Haven's also have a retractable roof over the central area.

 

3.) The Haven suites on Epic and the new-builds coming soon also have several other private areas as well.

 

4.) All suites have access to a private restaurant for breakfast and lunch.

 

5.) All suites have Butler and Concierge service.

 

6.) All suites receive invitations to a special cocktail reception with the Captain and other Officers.

 

7.) All suites receive priority embarkation and disembarkation, as well as priority tendering.

 

8.) All suites receive Sparkling Wine and fresh flowers in their suite, along with treats delivered daily by the Butler. (Note: Garden Villas, Deluxe Owner's Suites and Owner's Suites receive Champagne instead of Sparkling Wine)

 

9.) Garden Villa's receive 6 bottles of alcohol with unlimited mixers, soda and water, while Deluxe Owner's Suites and Owner's Suites each receive 3 bottles of alcohol with unlimited mixers, soda and water.

 

10.) All suites are provided with a variety of Elemis brand toiletries.

 

11.) All suites are equipped with a Coffee/Cappuccino/Espresso Machine (Most are Lavazza pod-style machines, except Jewel which has Senseo machines which grind/brew, and the Sun which has Lavazza machines in the Owner’s Suites, but drip-style coffee brewers in all other suites.

 

12.) All suites have access to the Pre-Cruise Concierge service, which helps to coordinate your individual selections on pillow types, coffee and tea preferences, and a variety of special requests.

 

13.) All suites (except the new suites on Deck 12 of the Star) have a portable phone which can be used throughout the ship.

 

14.) All suites are equipped with the "Bliss Bed" which truly lives up to its name.

 

15 All suites have an expanded Room Service menu.

 

Here's a more complete list by class of room...

 

Garden Villa S1

Embarkation

 

 

Personal escort to stateroom

Metallic Color key card

1 Bottle of French Champagne (w/compliments card from NCL)

1 Floral Arrangement

1 Fruit Bowl *

2 Bottles of Spring Water *

2 Bottles of Sparkling Water *

6 Bottles of Liquor From Menu **

6 Sodas * (Variety of Pepsi/ Diet Pepsi/Sierra Mist/Tonic/club soda)

Whole Milk/Skim Milk for Cappuccino Coffee set up

Warm face towels, embarkation by Butler

Upon request, unpack guest suitcases by Butler

Guests are offered complimentary limousine service from pier to airport

(Not offered to guests on 1 & 2 night cruises)

*Replenished upon consumption

** 1 & 2 Night Cruise Amenity - Set up in the Garden Villas and Owner’s Suites will not include full bottles of liquor, but will include one bottle of French Champagne. (Complimentary water and sodas are included as usual)

Bath Amenities

Cotton ball & Q-Tip Caddie

Bath salts, presented in container, shell scoop

Loofah, cello wrapped, no logo

Elemis brand products presented on tray:

Pure Shine Shampoo 40ml

Pro-Vitamin Conditioner 40ml

Sharp Shower Gel 40ml

Vitamin Rich Body Lotion 40ml

Pure Zest boxed Soap 80g

Pure Zest boxed Soap 50g

Lip rescue 10ml

Cooling Eye Gel 10ml

Instant Refresh Gel 10ml

Shower Cap, paper envelope

Other

 

 

Butler and Concierge Service

Access to Star Bar day lounge

Daily Breakfast and Lunch in Cagney's

Pillow menu selection (tent card on night stand)

DVD and CD Player

DVD & CD Library, DVD Movie Library Binder

Deluxe Coffee/Espresso/Cappuccino Machine serving Lavazza coffee

China cups/saucers, espresso cups, teaspoons

Coffee/Tea pod dispenser accompanying Lavazza Coffee Machines

Bathroom Scale

Clock

Bath Robes (Plush Terry Robe-Waffle Design)

Slippers (matching to robe- plush terry waffle design)

Feather Pillows, Queen/Euro

Feather Duvet Insert

Upgraded linen - 300TC with Embroidery

Towels including oversized bath towel

Long stem barware, 6 each, space available.

Binoculars

Bar Utensils

Full Breakfast Menu

24 Hour Room Service Menu (Suite Menu)

Food Turn Down delivered each evening

Complimentary pressing for optional formal night/shoe shining

Priority restaurant reservations

Priority embarkation and disembarkation

Personal Laptop Computer - (no internet time included; each guest must purchase time as they would if they visited the internet cafe onboard).

In Suite Dining

 

 

OWNER'S SUITES ~ SA, SB

Embarkation

 

 

Personal escort to stateroom

Metallic colored key card

1 Bottle of French Champagne (w/compliments card from NCL)

1 Floral Arrangement

1 Fruit Bowl *

2 Bottles of Spring Water *

2 Bottles of Sparkling Water *

3 Bottles of Liquor From Menu **

6 Sodas * (Variety of Pepsi/ Diet Pepsi/Sierra Mist/Tonic/club soda)

Whole Milk/Skim Milk for Cappuccino Coffee set up

Warm face towels, embarkation by Butler

Upon request, unpack guest suitcases by Butler

* Replenished upon consumption

** 1 & 2 Night Cruise Amenity - Set up in the Garden Villas and Owner’s Suites will not include full bottles of liquor, but will include one bottle of French Champagne. (Complimentary water and sodas are included as usual)

Bath Amenities

 

 

Cotton ball & Q-Tip Caddie

Bath salts, presented in container, shell scoop

Loofah, cello wrapped, no logo

Elemis brand products presented on tray:

Pure Shine Shampoo 40ml

Pro-Vitamin Conditioner 40ml

Sharp Shower Gel 40ml

Vitamin Rich Body Lotion 40ml

Pure Zest boxed Soap 80g

Pure Zest boxed Soap 50g

Lip rescue 10ml

Cooling Eye Gel 10ml

Instant Refresh Gel 10ml

Shower Cap, paper envelope

Other

Butler and Concierge Service

Access to Star Bar Day Lounge

Daily Breakfast and Lunch in Cagney's

Pillow menu selection (tent card on night stand)

DVD and CD Player

DVD & CD Library, with DVD movie library binder

Deluxe Coffee/Espresso/Cappuccino Machine, serving Lavazza coffee

China cups/saucers, espresso cups, teaspoons

Coffee/tea pod dispenser accompanying Lavazza Coffee Machines

Bathroom Scale

Clock

Bath Robes (Plush Terry Robe-Waffle Design)

Slippers, standard

Feather Pillows, Queen/Euro

Feather Duvet Insert

Upgraded linen - 300TC with Embroidery

Towels including oversized bath towel

Long stem barware, 4 each, space available.

Binoculars

Bar Utensils

Full Breakfast Menu

24 Hour Room Service Menu (Suite Menu)

Food turn down delivered each evening

Complimentary pressing for formal night/shoe shining

Priority restaurant reservations

Priority embarkation and disembarkation

Personal Laptop Computer - (no internet time included; each guest must purchase time as they would if they visited the internet cafe onboard).

In Suite Dining

 

 

PENTHOUSES ~ SC, SD, SE, SF, SJ

Embarkation

 

Personal escort to stateroom

Metallic color key card

1 Full bottle of Sparkling Wine (House) w/compliments of NCL card

1 Floral Arrangement

Fruit Bowl *

1 Bottle of Spring Water

* Replenished upon consumption

Bath Amenities

Cotton ball & Q-Tip Caddie

Bath salts, presented in container, shell scoop

Loofah, cello wrapped, no logo

Elemis brand products presented on tray:

Pure Shine Shampoo 40ml

Pro-Vitamin Conditioner 40ml

Sharp Shower Gel 40ml

Vitamin Rich Body Lotion 40ml

Pure Zest boxed Soap 80g

Pure Zest boxed Soap 50g

Shower Cap, paper envelope

 

Other

Butler and Concierge Service

Access to Star Bar Day Lounge

Daily Breakfast and Lunch in Cagney's

Pillow menu selection (tent card on night stand)

DVD and CD Player

DVD & CD Library, with DVD movie library binder

Deluxe Coffee/Espresso/Cappuccino Machine serving Lavazza coffee

China cups/saucers, espresso cups, teaspoons

Coffee/Tea pod dispenser accompanying Lavazza Coffee Machines

Bathroom Scale

Clock

Bath Robes (Plush Terry Robe-Waffle Design)

Slippers, Standard

Feather Pillows, Queen/Euro

Feather Duvet Insert

Upgraded linen - 300TC with Embroidery

Towels including oversized bath towel

Long stem barware, 2 each or 1 per person, space available.

Full Breakfast Menu

24 Hour Room Service Menu (Suite Menu)

Food turn down amenity delivered each night

Priority restaurant reservations

Priority embarkation and disembarkation

In Suite Dining