pookey1265 Posted May 31, 2014 #1 Share Posted May 31, 2014 Does anyone know how long Monica is going to be on the Pearl. She was on the Sun last year and we just loved her. Cruising the Pearl in October 2015. Link to comment Share on other sites More sharing options...
DMH15 Posted May 31, 2014 #2 Share Posted May 31, 2014 I don't know the answer but will agree with you that she was wonderful! Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
cowgirl27 Posted June 10, 2014 #3 Share Posted June 10, 2014 What does she do? Link to comment Share on other sites More sharing options...
puli Posted June 10, 2014 #4 Share Posted June 10, 2014 She was absolutely terrific on the Panama Canal transit cruise this spring...The best of the best ! Link to comment Share on other sites More sharing options...
pookey1265 Posted June 10, 2014 Author #5 Share Posted June 10, 2014 Monica is the concierge on the Pearl. We had her on the Sun May of last year. Link to comment Share on other sites More sharing options...
NLH Arizona Posted June 10, 2014 #6 Share Posted June 10, 2014 She was on in May and, I have to say, didn't come away with the same feelings some have about her. She seemed to only care about those in the Haven and pretty much ignored some in the lowly penthouses. Hope she is not there when I'm on the Pearl again in November and if she is and I get the same treatment, this time there will be no tip. Link to comment Share on other sites More sharing options...
Inuvikcouple Posted June 10, 2014 #7 Share Posted June 10, 2014 She was on in May and, I have to say, didn't come away with the same feelings some have about her. She seemed to only care about those in the Haven and pretty much ignored some in the lowly penthouses. Hope she is not there when I'm on the Pearl again in November and if she is and I get the same treatment, this time there will be no tip. Our experience with Monica as well. Link to comment Share on other sites More sharing options...
DevCruise Posted June 10, 2014 #8 Share Posted June 10, 2014 Our experience with Monica as well. Here as well. Link to comment Share on other sites More sharing options...
Redheel Girl Posted June 10, 2014 #9 Share Posted June 10, 2014 I had Monica last September and it was her first Cruise on the Pearl. We were in an Aft Suite and she was very nice to us. She personaly escorted DH and I off the Pearl instead of waiting for others. She went out of her way to invite us to a Tour of the Bridge. When I have been in the Owners Suite I was not given more attention. Perhaps she just has bad days because a fellow Cruise Buddy had her on the Sun and they were not impressed but they were just on the Pearl in a Balcony and were afraid they would not make their Plane Flight and they found her and she escorted them off. Pretty nice Huh! Link to comment Share on other sites More sharing options...
2Cruise4Ever Posted June 10, 2014 #10 Share Posted June 10, 2014 Oh I wish all had the same experience we had with Monica...on the Jewel in 2011...she bent over backwards for us...even coming to our cabin to tuck in our DD when she was over tired...she was inconsolable... until Monica showed up.... Sent from my Galaxy Nexus using Tapatalk Link to comment Share on other sites More sharing options...
esp13 Posted June 10, 2014 #11 Share Posted June 10, 2014 We had Monica on the Pearl in December of 2013 in an AFT PH suite. She was awesome the whole way through. I never felt like we got less attention that passengers in the Haven, but then I guess I don't know what kind of attention they got. :) Link to comment Share on other sites More sharing options...
jvsnana Posted June 10, 2014 #12 Share Posted June 10, 2014 (edited) I had Monica last September and it was her first Cruise on the Pearl. We were in an Aft Suite and she was very nice to us. She personaly escorted DH and I off the Pearl instead of waiting for others. She went out of her way to invite us to a Tour of the Bridge. When I have been in the Owners Suite I was not given more attention. Perhaps she just has bad days because a fellow Cruise Buddy had her on the Sun and they were not impressed but they were just on the Pearl in a Balcony and were afraid they would not make their Plane Flight and they found her and she escorted them off. Pretty nice Huh! Yes, Monica proved herself to be one of the best for us. As we were only in a Mini Suite cabin and not a full suite, she still went out of her way and escorted us off the ship so we could make a flight after customs held up the ships disembarkation in Miami. Hope we get a chance to sail with her again! Edited June 10, 2014 by jvsnana Link to comment Share on other sites More sharing options...
Cruisenmike711 Posted June 11, 2014 #13 Share Posted June 11, 2014 We've had Monica twice: once on the Star in 2012 and on the Pearl in September 2013. She was fabulous both times, and would love to get her again :) Link to comment Share on other sites More sharing options...
janet_t1 Posted June 11, 2014 #14 Share Posted June 11, 2014 We were on the Pearl in March. Our 10th cruise in a suite and she did nothing for us. We Never saw her until the last day to get her tip. It was my first time I did not tip anything. I came home and wrote NCL, they responded imediately. We are in the Owners Suite on our next cruise and they are making sure we are treated well. Everyone can have a bad cruise, usually she gets wonderful reviews. Link to comment Share on other sites More sharing options...
Cruise_More_Often Posted June 11, 2014 #15 Share Posted June 11, 2014 We had Monica on the Sun last year, and we loved her. We were in a penthouse suite. She was always available in Il Adagio each morning during the suites breakfast time in case we needed her for anything. Often she stopped by our table to talk. On the last morning we had to hunt her down to give her our tip. Link to comment Share on other sites More sharing options...
NLH Arizona Posted June 11, 2014 #16 Share Posted June 11, 2014 (edited) We were on the Pearl in March. Our 10th cruise in a suite and she did nothing for us. We Never saw her until the last day to get her tip. It was my first time I did not tip anything. I came home and wrote NCL, they responded imediately. We are in the Owners Suite on our next cruise and they are making sure we are treated well. Everyone can have a bad cruise, usually she gets wonderful reviews. I got you beat. I put her tip on my shipboard account a few days prior to disembarkation and during disembarkation, I was invisible to her, she didnt even acknowledge that I was alive. To add insult to injury, she came over to the two gentlemen I was sitting with and escorted them off, leaving me with my thumb somewhere. Never again, if there is no acknowledgment and professionalism, then no tip what so ever. Monica was never in Cagney's during the breakfasts and lunches I had there. Such a difference from John on the Jewell who was always around asking if anyone needed anything. Needless to say he got a great tip from me, even though I really did not use his services. Edited June 12, 2014 by NLH Arizona Link to comment Share on other sites More sharing options...
Mr Robberts Posted June 12, 2014 #17 Share Posted June 12, 2014 Nothing but good to say about Monica she was great as well as Carlos. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
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