Why the long lines at Guest Services on 1st day?

[momof3cruisers]

There will also be families with special needs kids or disabled adults who need to make alternate muster arrangements in that line.

[Eeyoregon]

Unfortunately, guest services is the only place that you can take care of certain things like onboard account set up with cash, switching guest/cabins, etc. This is when Faster to the Fun can come in really handy...if you are lucky enough to purchase one of the few spots ;)

[ldlewis45]

My experience with GS on the first day was on the Ecstasy. My room key didn't work (twice!) and then I couldn't turn the hot water down at all. It was boiling hot, so there was no way I was going to be able to take a shower until they came and fixed it.