coopbax Posted December 20, 2014 #1 Share Posted December 20, 2014 Hi, I have $100 obc from booking our cruise, $600 cruise cash and a $300 Carnival gift card. I know I've seen the answer to my question on here but I can't find it. What order does Carnival use the funds on my account? I want to make sure I don't lose anything I have on my account so I could cash out some of the cruise cash before I apply the gift card, if Carnival uses all the cruise cash before they take anything from the gift card. Hope my question makes sense, thanks! Link to comment Share on other sites More sharing options...
clcjdn Posted December 20, 2014 #2 Share Posted December 20, 2014 Is the gift card already applied to the account? I picked up a few, but plan to apply along the way in conjunction with use in the casino. I assume that would be the easiest way to make sure you don't use it first....... Link to comment Share on other sites More sharing options...
Arizonagirl14 Posted December 20, 2014 #3 Share Posted December 20, 2014 Cruise cash is specific to the individual cruise, so it should be used first, I would assume. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
belkin Posted December 20, 2014 #4 Share Posted December 20, 2014 (edited) Non-refundable OBC gets used first. Gift Cards are applied after you get on the ship. I would not apply the gift card until I was sure I had used the other OBC first. You can go to a kiosk or Guest Services and get a copy of your statement that will tell you how much OBC you have and how much of it is refundable. If you have extra OBC you can go to the Casino and download the money to your players bank and cash it out. There are several threads on this board that discuss this option. Edited December 20, 2014 by belkin Link to comment Share on other sites More sharing options...
RiotAct Posted September 17, 2015 #5 Share Posted September 17, 2015 I have a question in this same vein: Recently purchased a few Carnival e-gift cards through eBay. They emailed me the codes. Is there any way I can have them apply the gift cards as an OBC statement on my sign and sail account before my wife and I board, or do I have to march up to the Guest Services desk with codes in hand and have them do it there? Only 493 days to go!!! :D Link to comment Share on other sites More sharing options...
Elsabear Posted September 17, 2015 #6 Share Posted September 17, 2015 I did the same thing - I haven't done this yet, but when I called Carnival about something else I asked and was to that I could call them back with the info and they could do that over the phone prior to the cruise Link to comment Share on other sites More sharing options...
RiotAct Posted September 17, 2015 #7 Share Posted September 17, 2015 I did the same thing - I haven't done this yet, but when I called Carnival about something else I asked and was to that I could call them back with the info and they could do that over the phone prior to the cruise Awesome - thanks! Link to comment Share on other sites More sharing options...
Drazil65 Posted September 17, 2015 #8 Share Posted September 17, 2015 Nonrefundable OBC and cruise cash (use it or lose it) is taken first then gc and any cash (if you put any on your S&S card) goes last (will receive a refund at end of cruise if anything be leftover). Link to comment Share on other sites More sharing options...
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