To cancel a cruise

[deeolasingh]

Can I cancel right on the website? Or do I need to call in

 

 

Sent from my iPad using Forums

[Cubechick]

You need to call.

[Ewoodspark]

It is far too easy to cancel when there is no loss of deposit.

[TwizzlersAddict]

Some cruise lines offer that option. Sadly NCL isn't one of them.

[kjquilts]

Some cruise lines offer that option. Sadly NCL isn't one of them.

 

 

Have you read the Cancellation terms for Norwegian Cruise Lines?

 

Here is link direct to their website for the cancellation fee schedule

 

 

http://www.ncl.com/about/cancellation-fee-schedule

[TwizzlersAddict]

Have you read the Cancellation terms for Norwegian Cruise Lines?

 

Here is link direct to their website for the cancellation fee schedule

 

 

http://www.ncl.com/about/cancellation-fee-schedule

 

Where does it say you can cancel online?

[Ewoodspark]

Have you read the Cancellation terms for Norwegian Cruise Lines?

 

Here is link direct to their website for the cancellation fee schedule

 

 

http://www.ncl.com/about/cancellation-fee-schedule

Depends which office you book through:

 

6. Cancellation by You

Should you need to cancel your chosen holiday once it has been confirmed, the party leader (who must be at least 21) must immediately telephone us on 0845 201 8907 during normal working hours. If an individual Guest wishes to cancel their place on the booking (but not the entire booking), that person must telephone us on 0845 201 8907 during normal working hours. The cancellation may be confirmed by writing to the Guest Services Department, e-mail – longuestservices@ncl.com. As we incur costs from the time we confirm your booking, the following cancellation charges will be payable.

 

 

*Where the cancellation charge is shown as a percentage, this is calculated on the basis of the total cost payable by the person(s) cancelling excluding APC (ATOL Protection Contributions which are applicable to Fly Cruise reservations – currently £2.50 per person), taxes, fees and amendment charges. Amendment charges and APC are not refundable in the event of the person(s) to whom they apply cancelling. Providing we are notified of the cancellation prior to departure, government and port taxes will be refunded. The service charge (see clause 22) does not form part of the cost of your holiday and, where pre-paid, will be refunded in full in the event of your cancellation before departure.

All bookings other than Suites (category S1-SI)

Period before departure notification of cancellation received by us Cancellation charge per person cancelling*

more than 61 days deposit

60-42 days 45%

41-16 days 75%

15-5 days 90%

Under 4 days 100%

After departure 100%

 

 

Suites (category S1-SI)

Period before departure notification of cancellation received by us Cancellation charge per person cancelling*

more than 91 days deposit

90-42 days 45%

41-16 days 75%

15-5 days 90%

Under 4 days 100%

After departure 100%