campolady Posted June 6, 2015 #1 Share Posted June 6, 2015 (edited) I know I used to have a contact email address for Thomsons pre-sail department but think I must have erased it stupidly. As I need to contact them next week could someone kindly provide the email address? I have looked for it on our e-ticket information but can't find it (probably looking with my eyes shut!). Many thanks. Edited June 6, 2015 by campolady Link to comment Share on other sites More sharing options...
Huddersfieldtourist Posted June 6, 2015 #2 Share Posted June 6, 2015 pretravelservices@thomson.co.uk Link to comment Share on other sites More sharing options...
campolady Posted June 7, 2015 Author #3 Share Posted June 7, 2015 pretravelservices@thomson.co.uk Thank you! Very much appreciated. Email now sent - got an automated response saying that they should reply in 8 days! Link to comment Share on other sites More sharing options...
BaggersCruising Posted June 23, 2015 #4 Share Posted June 23, 2015 Thank you! Very much appreciated. Email now sent - got an automated response saying that they should reply in 8 days! 8 days? They're getting quicker :D Did you get a reply, if not I have an email address for the Cruises department, and they normally reply the same day! Link to comment Share on other sites More sharing options...
campolady Posted June 23, 2015 Author #5 Share Posted June 23, 2015 8 days? They're getting quicker :D Did you get a reply, if not I have an email address for the Cruises department, and they normally reply the same day! Thanks Baggers - yes, I go an extremely helpful reply within 24 hours (a bit better than 8 days!). Link to comment Share on other sites More sharing options...
WeeCountyMan Posted June 23, 2015 #6 Share Posted June 23, 2015 I've used the following email addresses previously, with varying degrees of reply times. They have all responded quickly enough for the enquiry to be answered or actioned in good time. contactus@thomson-cruises.co.uk csc_contacts@tui-uk.co.uk thomson@email.thomson.co.uk cruiseexcursions@thomson.co.uk The last one obviously is for excursion related enquires etc. Why they can't have one single contact address is unclear !!! :confused: Link to comment Share on other sites More sharing options...
BaggersCruising Posted June 29, 2015 #7 Share Posted June 29, 2015 (edited) I've used the following email addresses previously, with varying degrees of reply times. They have all responded quickly enough for the enquiry to be answered or actioned in good time. contactus@thomson-cruises.co.uk csc_contacts@tui-uk.co.uk thomson@email.thomson.co.uk cruiseexcursions@thomson.co.uk The last one obviously is for excursion related enquires etc. Why they can't have one single contact address is unclear !!! :confused: Because that would be too easy ;) The one I use is the top one, but it has .com at the end instead of .co.uk Always get a response either same or next day with that one! Edited June 29, 2015 by BaggersCruising Link to comment Share on other sites More sharing options...
Sheila49 Posted June 29, 2015 #8 Share Posted June 29, 2015 I use the top one with .com too and always get a quick reply. Link to comment Share on other sites More sharing options...
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