Stinger-pr Posted June 19, 2015 #1 Share Posted June 19, 2015 Hi everyone. Has anybody ever made a claim under this guarantee ?? I found a lower price for the cruise online (publicly advertised) the very next day (within Carnival's 48 hr. claim period) and filed a claim online under the 110% guarantee. I was told when I submitted the form that it would take 48hrs. to process but I have not been contacted by any means or form. This was almost 4 days ago. Has anyone gone through this process?? Any insights? Thanks for any input. PD: This is not an Early Saver claim. I booked inside 60 days prior to sailing. Link to comment Share on other sites More sharing options...
20somethingguy Posted June 19, 2015 #2 Share Posted June 19, 2015 (edited) Yikes. I don't have any first-hand knowledge on the 110% price guarantee, but for an ES price guarantee claim, I had to call 3 times. Somehow, they had no record of the claim I submitted online. I'd call and ask what is the status. If you can, get proof of the price (screenshot). It's harder for Carnival to backpedal that way. In my experience, they worked with me more since they knew I had proof and could send it in. No way to get out of it on their end. Edited June 19, 2015 by 20somethingguy Link to comment Share on other sites More sharing options...
MCFTJCH2V Posted June 19, 2015 #3 Share Posted June 19, 2015 I never heard of this. Link to comment Share on other sites More sharing options...
BenjiRodney Posted June 19, 2015 #4 Share Posted June 19, 2015 Hi everyone. Has anybody ever made a claim under this guarantee ?? I found a lower price for the cruise online (publicly advertised) the very next day (within Carnival's 48 hr. claim period) and filed a claim online under the 110% guarantee. I was told when I submitted the form that it would take 48hrs. to process but I have not been contacted by any means or form. This was almost 4 days ago. Has anyone gone through this process?? Any insights? Thanks for any input. PD: This is not an Early Saver claim. I booked inside 60 days prior to sailing. I have for shore excursions, but not the cruise itself. Both have been approved. Link to comment Share on other sites More sharing options...
treasure4two Posted November 30, 2015 #5 Share Posted November 30, 2015 Hi everyone. Has anybody ever made a claim under this guarantee ?? I found a lower price for the cruise online (publicly advertised) the very next day (within Carnival's 48 hr. claim period) and filed a claim online under the 110% guarantee. I was told when I submitted the form that it would take 48hrs. to process but I have not been contacted by any means or form. This was almost 4 days ago. Has anyone gone through this process?? Any insights? Thanks for any input. PD: This is not an Early Saver claim. I booked inside 60 days prior to sailing. ** I think the 110% guarantee is where if you are not happy with your cruise, that you make a claim within 24 hours after the departure of the cruise and they give you a 110% refund of your cruise price plus fly you home at the first port, at Carnival's expense. Has anyone ever heard of anyone taking using that 110% guarantee? Link to comment Share on other sites More sharing options...
cbCRR Posted November 30, 2015 #6 Share Posted November 30, 2015 I did. Found a price $25 per person cheaper the next morning. Called my PVP and got the credit. I hadn't paid in full, so it reduced my balance due. Link to comment Share on other sites More sharing options...
mkam2821 Posted November 30, 2015 #7 Share Posted November 30, 2015 Though I have not heard of it, it wouldn't surprise me because Carnival offers TAs the lowest commission of any cruise lines (which is why many discount sites don't even offer CCL cruises) and therefore the rates are virtually the same as on CCL's site. The exception is when a discounter gives up something out of their own pocket (OBC, wine etc) in order to get your business. Link to comment Share on other sites More sharing options...
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