antsnanny Posted August 3, 2015 #1 Share Posted August 3, 2015 I have a pretty serious issue I want to discuss with someone at NCL. Who is the best person to speak to? Anyone in FDR's office that will listen? Link to comment Share on other sites More sharing options...
Rare www3traveler Posted August 3, 2015 #2 Share Posted August 3, 2015 Depending on what your issue is, Andy Stuart's office might be better. Link to comment Share on other sites More sharing options...
LrgPizza Posted August 3, 2015 #3 Share Posted August 3, 2015 Andy Stuart is excellent about replying to email. I'd try him directly. Link to comment Share on other sites More sharing options...
knitlady037 Posted August 3, 2015 #4 Share Posted August 3, 2015 if you give some hint of your serious issue you may get a better answer. Link to comment Share on other sites More sharing options...
rvsullivan Posted August 3, 2015 #5 Share Posted August 3, 2015 If it's an NCL cruise line issue, FDR or his office is probably not the place to go. There are several area's that can help out with problems depending on what the issues are. A hint would assist with pointing you in the right direction. Link to comment Share on other sites More sharing options...
tomk3212 Posted August 4, 2015 #6 Share Posted August 4, 2015 I'd start with your cruise consultant and work upwards towards FDR. If you try & contact FDR directly you'll be handed-off to an assistant who'll contact you as FDR's "representative". We dealt with a "Crane Gladding" back in 2013 when we had to cancel a cruise at the last second due to a hospital stay. I don't know if he's still with NCL or not. As previous poster has stated you may get some better input from others here in the forum if you give a few details on what type of problem you need to contact NCL about. Chances are somebody here has had a similar issue and can then point you in the right direction. Good luck. Tom Link to comment Share on other sites More sharing options...
RuthlessBoss Posted August 4, 2015 #7 Share Posted August 4, 2015 Probably having trouble setting up her Margarita tasting for her roll call:D Link to comment Share on other sites More sharing options...
hpecorari Posted August 4, 2015 #8 Share Posted August 4, 2015 We dealt with a "Crane Gladding" back in 2013 when we had to cancel a cruise at the last second due to a hospital stay. I don't know if he's still with NCL or not. Tom Nope, gone after FDR took over. Harriet Link to comment Share on other sites More sharing options...
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