cruisehappi Posted August 5, 2015 #1 Share Posted August 5, 2015 We sail in one month and still cannot pre-purchase a photo package. I noticed the available sail dates all end around the first week of Sept. for all ships. Does anyone have information on this? I'm wondering whether Royal is changing something or perhaps that photo company lost the contract? Link to comment Share on other sites More sharing options...
cruisehappi Posted August 5, 2015 Author #2 Share Posted August 5, 2015 No one? Can someone cruising in Sept please let me know whether the photo package is available to them? Maybe this is just a quirk with my computer. Link to comment Share on other sites More sharing options...
DataStar Posted August 6, 2015 #3 Share Posted August 6, 2015 You could try calling the contractor, Image Photo Services in Miami at +1 305 476 3666. Their parent company office is on Grand Cayman, but in the past, I've gotten great service from their Miami team. Hope this helps. Alan Link to comment Share on other sites More sharing options...
cruisehappi Posted August 6, 2015 Author #4 Share Posted August 6, 2015 Thank you so much. This is a different number than what's on their support page (which got me nowhere), so I'll give it a shot! Link to comment Share on other sites More sharing options...
dacsmom Posted August 7, 2015 #5 Share Posted August 7, 2015 My cruise is only listing pictures available for the next 4 weeks, but there is the option of entering your e-mail address and they will notify you when your sailing becomes available. Link to comment Share on other sites More sharing options...
cruisehappi Posted August 7, 2015 Author #6 Share Posted August 7, 2015 My cruise is only listing pictures available for the next 4 weeks, but there is the option of entering your e-mail address and they will notify you when your sailing becomes available. Thanks for checking yours as well. I did the email thing a long time ago, but have had no response. Of course, that's probably because it still hasn't opened up for booking. I was under the impression it could be booked approx 6 - 8 weeks from sail date. The dates that are showing have been on there for a long time, but nothing new ever shows up. I'll try the phone number tomorrow. Link to comment Share on other sites More sharing options...
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