SellN4U Posted August 5, 2015 #1 Share Posted August 5, 2015 I am not a computer whiz, but I really don't understand what the deal is on the Carnival site when I try to search something. I keep getting the error message spelling.correctedQuery and then get sent back to the main page. It doesn't matter what I type in that box it happens everytime. Is there a secret that I am not aware of? TIA Link to comment Share on other sites More sharing options...
Donh44 Posted August 5, 2015 #2 Share Posted August 5, 2015 I am not a computer whiz, but I really don't understand what the deal is on the Carnival site when I try to search something. I keep getting the error message spelling.correctedQuery and then get sent back to the main page. It doesn't matter what I type in that box it happens everytime. Is there a secret that I am not aware of? TIA Haven't a clue what you mean either. Might try different browser. Link to comment Share on other sites More sharing options...
kim300 Posted August 6, 2015 #3 Share Posted August 6, 2015 I get the same message... Very frustrating! Link to comment Share on other sites More sharing options...
old sole Posted August 6, 2015 #4 Share Posted August 6, 2015 It's not your lack of whizziness. I just tried that search box and I got the error message you're talking about - for maybe 2 seconds - then the error went away and results of the search were presented. It looks like the Carnival server defaults to that cryptic message while it's "thinking". Try your search again and see if you can wait it out. If it doesn't resolve after 10-15 seconds, then it probably just can't find anything that matches whatever you are typing in. Link to comment Share on other sites More sharing options...
danacline Posted August 6, 2015 #5 Share Posted August 6, 2015 As a software tester, I can say that web applications can be very browser picky. What runs on IE 6 or 8 may not run on IE 10 or 11, or the new Edge in Windows 10. Chrome seems to be the best but as of September it will no longer support Flash, Active X, or Silverlight, which many web sites use. Mozilla's Firefox is pretty good too. Both Chrome and Firefox update themselves as necessary. Link to comment Share on other sites More sharing options...
KevInPitt Posted August 6, 2015 #6 Share Posted August 6, 2015 The same thing happens to me when utilizing the search box on the home page. I just recognize it's faulty and go directly to the FAQ/Help Center page and the search function works just fine from there. Should it work more seamlessly? Yup. Do other company websites exhibit similar unexplained performance "burps"? Absolutely. Websites aren't perfect - neither are their creators or users. Expecting perfection in an imperfect world will only lead to unnecessary frustration. Link to comment Share on other sites More sharing options...
Fitzget Posted August 6, 2015 #7 Share Posted August 6, 2015 Definitely sounds like it's your browser. I'm using Chrome and don't have the issue at all. Link to comment Share on other sites More sharing options...
gtouch Posted August 6, 2015 #8 Share Posted August 6, 2015 I am not a computer whiz, but I really don't understand what the deal is on the Carnival site when I try to search something. I keep getting the error message spelling.correctedQuery and then get sent back to the main page. It doesn't matter what I type in that box it happens everytime. Is there a secret that I am not aware of? TIA Only one thing to do........go find an 11 year old they fix it every time. Link to comment Share on other sites More sharing options...
Prof Peg Posted August 6, 2015 #9 Share Posted August 6, 2015 For months, I have been complaining that the first cruise of our back2back never shows in Manage My Cruise. No matter how many times i try to enter it, the next time I look its gone. Our PVP tried to help us and then gave us a number to call. After a number of calls, the ultimate response translated to "Oh, well." Doesn't sound like a big problem, but it makes trying to make a payment difficult and trying to look at/book excursions hard. Wonder how much the IT people get paid? :eek: Link to comment Share on other sites More sharing options...
forwardcabin Posted August 6, 2015 #10 Share Posted August 6, 2015 ...Wonder how much the IT people get paid? :eek: ...The IT people probably get paid well. However, they probably do not work directly for Carnival--likely they are employed by a company Carnival contracts with for IT services. The actual programmer only does what he's told, when he's told, nothing more. The search feature on the Carnival site is probably designed to push more advertising your way rather than the information you are really seeking. I usually go to the bottom of the page and click FAQ, then search from there. Sometimes I land on what I want and sometimes I have to try again using different search words. Good Luck. Link to comment Share on other sites More sharing options...
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