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Carnival Wedding onboard Freedom 11/16


MsFox
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I've been delaying this review as I wanted it to be complete, but alas my issues are still unresolved, but let's go.

 

We arrived at a La Quinta on 11/15. I would recommend them as most of my party stayed there, and we got upgraded to a suite. The price was very affordable, and rooms were clean.

 

My morning was spent in hair and makeup, and I was filled with nerves. Carnival started calling me at 9:45am, as I still wasn't there. Once I arrived, we were no where near boarding but I had a great wedding team.

 

We went over exactly what was to happen and they seemed to be really excited that I had no wedding party (except flower girl and ring bearer), and nixed almost every activity. We went over pretty much all our concerns and I felt confident that these ladies were gonna make it happen.

 

Once on board, the first thing I noticed was my husband didn't have the tuxedo in the room. My dream team rushed into action trying to hunt down the tuxedo, and I started freaking out when I was told there was no record of an order. I emailed my coordinator the proof of order, and the measurements. Then, it was said the tux was in the candy store.

 

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Unfortunately, this is what we got. It was ridiculously big. Luckily, we have amazing friends, and we kinda stripped them down to get something workable. My hubby got to get married in his dark jeans. We were credited back on board since my dream team kept advocating for me. (Also for the error, we were given a night in the steakhouse and two bottles of wine)

 

Then, a photographer came in, did these poses with me, and off we went! The ceremony was very quick, maybe 10 minutes. We wrote our own vows. Our minister made a joke about tuxedo gate 2015, and we had a beautiful ceremony followed by a short sand ceremony.

 

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There was SO many pictures being taken, from friends, family, and then Carnival. My husband is not a fan and definitely has a limit but he was a good sport (for the most part).

 

Once we got married, it was party-time. Our setup was gorgeous, and when we walked in, we immediately were instructed into our first dance. We opted to do cake cutting right at the beginning to knock it out and enjoy the rest of our event.

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Our Dj was amazing, and commented that she loved my playlist. She understood that if my BFF was not in the room that she shouldn't pay a certain song, I said it jokingly, but when the song started, my BFF really wasn't in the room! DJ flipped to next song to buy some time. I love "back that thang up" and it was a hit.

 

I really appreciate the customer service because as I was leaving the dancefloor, one of the ladies walking around with drinks already had ice water waiting for me. I tipped her individually, as she was proactive and a sweetie with my Godtwiins.

 

I barely ate any of the food, but everyone said it was tasty. Try to eat! I was really worried about the set up and had assigned people, but from what I was told later, a lot of the set up was completed before my guests could get to it. My MIL and SIL got the favor bags ready. A family friend handled the cake, and Carnival was so impressed they asked her if that's what she did for a living.

 

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We took so many beautiful pictures after, and like many in our generation, if there was an all digital package, we would have gotten it. However, we opted for the $899 package as it was the lowest basic package that offered a CD of the photos purchased.

 

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The photos are gorgeous, and honestly, so was the video put together by our photographer (we opted against it). We live in an apartment and frankly, have no use for canvas print of us or a video.

 

Unfortunately, when we got home, we realized the CD given is blank. There is no data on it at all. It was still the day we got off the ship when I emailed Carnival wedding dept and wedding experience. Both told me that they would send email to guest services. I called guest services, and a case was opened. Since then, I've emailed again, and received a reply on 12/11 from a Ms.King stating "We have received your feedback regarding your wedding experience. This incident is under investigation; once completed you will receive a resolution via email. In the event the resolution is in the form of a Carnival check, it will be mailed to the address you provided."

 

It's a bit frustrating as I still haven't scanned in each photo from our wedding and really wish we had digital copies.

 

I'd probably still do it again, just bring my own tux, and double check, somehow, that there were actually photos on the CD.

 

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Congrats!! I'm so sorry to hear about the mix ups and issues you had but the pictures you do have are gorgeous nonetheless. I hope Carnival solves your CD issues as soon as possible. My fiance and I were debating renting tuxes from Carnival but after reading about your experience we will probably just pick out a nice suit for him to buy (or a tux if it's a good price). Congrats again! Your dress was beautiful :D

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  • 1 month later...

Thanks for the review! Congrats on your wedding :)

 

We were also debating renting the tux through Carnival but I think we will opt to bring our own or buy a suit instead.

 

I hope they can get your CD issue resolved, although I have a feeling it won't be possible because they probably already cleared the images :( I will be sure that someone in our group has a laptop so that we can check the CD to make sure the images are actually on it!

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